VOO VETS - Key Persons
I'm one of the customer care adviser for surrey clinics. What I like most about my job role, is meeting the clients and their adorable pets. Building up relationships and telling them all what Voo has to offer as an independent practice.
When I was about 5 years old, I was asking my parents a lot of medical questions, my mother offered me a book… it was about dogs. This is when I discovered veterinary medicine and I've realised that I wanted to be a veterinarian.
I have graduated in 2006 and went on to study for 2 further years, specialising in parasitic diseases in small animals.
Veterinary medicine is a great profession with an enormous amount of satisfaction and here at Voo Vets we pride ourselves on providing care to your pets and supporting our clients. I am also supporting and training our staff like vet graduates and student vet nurses.
Outside of work, I love traveling abroad with my husband and son, cooking, baking, nature walks oh and buying shoes.
I have been working for Voo, as a receptionist, since October 2022. I had previously worked in customer service for 3 years and I knew I wanted to stay within that industry, but I have always had a huge passion for animals, so now I have the best of both worlds.
I love working with a team of people that always strive to give the best possible care to all of our patients and provide a great support network for our clients. I am based in Surrey, mostly Ripley and Pyrford, and it is so nice having built up such a great relationship with our clients already!
At home, I have 5 pets. Our cat, Fifi, had a litter of kittens in 2020 and we couldn't bare to rehome them all, so we decided to keep two and we named them Lilo and Mo. We have also, just recently, welcomed 2 rabbits into our family; Sooty and Sweep.
I graduated from the Royal Veterinary College in 2020, joining Voo Vets as a six-month graduate; I am now on the pathway to becoming a senior vet.
As I am originally from Surrey and decided to stay close to home, I travel frequently and easily between the three Surrey practices: Ripley, Cobham and Pyrford, to carry out procedures and to provide support to the team.
In my free time I study Italian, which is partially funded by my CPD allowance. I have always loved and cared for animals, and now enjoy the company of two Horsefield tortoises, and a very adorable family Labrador, called Benji.
Job Titles:
- Registered Veterinary Nurse
Job Titles:
- Customer Service and Site Manager
I joined Voo in June 2022 as a customer service manager at our Cobham Branch. The favourite part of my role is the daily interaction with our customers, assisting them with questions, care for their pets, insurances, and any concerns that they may have. The team and company support is fantastic and with training, I am currently on a pathway for a role as a site manager.
When Voo offered me an apprenticeship in veterinary nursing, I jumped at the opportunity. I have learnt so much since I started in September 2022.
I joined Voo back in 2019. In this time, I have enrolled into their veterinary nurse apprenticeship which has slowed me to progress in my practical skills. Voo has given me exposure to different area within veterinary medicine, routine and specialist procedures, CT and ultrasound imaging and hydrotherapy/physiotherapy.
As a student I am allocated time within my work to focus on my studies and have continued support from my clinical coach.
Outside of work I have 2 cats (Oscar and Louie) who are both very naughty and have paid a visit themselves to Voo!
Job Titles:
- Senior Veterinary Surgeon
Since the age of 6, I have always wanted to be a vet and I don't think I even considered another career. I graduated from the Royal Veterinary College in 2008 and after one year in mixed practice, I decided to live and work near where I grew up, in Surrey.
Job Titles:
- Manager of RehabilitationTeam - Physiotherapy and Hydrotherapy
I joined the Voo team in 2020 after completing a Masters in Veterinary Physiotherapy alongside qualifying as a Level 3 Certificate Animal Hydrotherapist.
I was the first member of the specialist rehabilitation team and am very proud of how far this department has come, as we do our best to treat every patient that comes our way, with all the love and care we can muster!