CXG

• 73200 - Market research and public opinion polling

CXG is a global Customer Experience Consulting and Services firm, that specializes exclusively in serving premium and luxury brands... The closer we got to our clients, the more we realized that many do not fully understand their customers beyond the transactional interactions they have with their brands. We created Wisely Insights, a boutique consumer research agency, to help clients fully understand luxury and premium brand customers, highlighting potential gaps and providing practical guidance on how best to address them... L'Oréal's partnership with CXG has enabled us to conduct experience measurement, focus group and market benchmarking research effectively and efficiently over the last five years. Thanks to CXG, we have worked hand-in-hand to conduct over 37,000 surveys and research studies. These have resulted in world-class findings to help our brands to constantly improve their customer experience systems and skillsets.

Also known as: ALBATROSS CX LTD.

Previous names: ALBATROSS GLOBAL SOLUTIONS LTD

Registration numbers: 07865903 (CH)

Primary location: United States