REGENCY - Key Persons
Job Titles:
- Senior Letting 's Negotiator
Alex is part of our Lettings team; managing all of our repairs and assists Gemma with the running of the day to day Letting's procedures also holding a Propertymark Qualification Level 3 Award in Residential Letting and Property Management. When Alex joined, she had worked in the business transfer sector for 5 years prior to joining the property industry, bringing with her a level 2 in Business Administration and Customer Service.
Claire looked for a change in career and has joined us after many years in business transfer after hearing great things from her sister Gemma! Bringing with her a level 2 in Business Administration and Customer Service, Claire is great on IT, she processes much of the paperwork and deals with councils and utility providers. Claire also deals with the Deposit Protection Service in relation to all our tenants deposits.
Job Titles:
- Block Management Consultant - PR GIBBS & CO
Claire has joined Regency Estates as part of the purchase of PR Gibbs' portfolio and is a member of the Block Management Team. Claire has been in the property industry for 5 years and covered Sales, Lettings and Property Management. Claire continues to manage the PR Gibb's sites covering office-based duties and conducting site inspections. She has a Level 2 in Business Administration and a Level 2 in Leasehold Management.
Eloise has always had a passion for real estate and after gaining a BA (Hons) degree in Events Management at Liverpool John Moore's University in 2020, she decided to get a job in the industry. As a Senior Sales Negotiator, Eloise's main role is to book viewings, chase feedback, negotiate offers and progress sales through to completion. Eloise previously worked for another estate agents, gaining many years' experience. She has also recently passed all her exams and achieved Level 3 award in The Sale of Residential Property.
Evie has recently joined our Lettings Team as a Letting's Negotiator. Evie brings with her previous experience in the Letting's Industry, Evie is super passionate about this field and is very excited to pursue a career in it by assisting our other team members with administrative support. You may find Evie out of the office leading viewings and attending inspections, aiming to provide great customer service for our tenants and landlords.
Gemma originally joined our Lettings team covering a variety of work, quickly progressing and now oversees the management of our Letting's team, with a Propertymark Level 3 Qualification Award in Residential Letting and Property Management. Gemma is tenacious and leaves no stone unturned. Other qualifications include Level 3 in Customer Service and Management and a First Aid and Health & Safety Certificate as well as a Level 3 Diploma in Business Media.
Job Titles:
- Commercial Property Consultant
A Chartered Surveyor with 35 years' experience working for several national and regional organisations including Coop, Lidl, Hurstwood Group, Matalan and Peel Holdings. Primarily dealing with commercial property, his areas of expertise include property transactions, estate management and development. Geoff recently joined his sister at Regency on a temporary basis to assist with property management, but has gradually taken over all dealings with commercial agency and estate management. There have already been several great successes, including advising on the acquisition of the former RBS in Horwich to enable the relocation and expansion of Regency. This also included the refurbishment of the upper floors, which have now been fully let as offices.
Job Titles:
- Property Management Consultant
Jane has been in Property Management for several years, and has worked with some of the national property management companies. Jane joined us, so that she could work locally and be part of the great Regency team growing the block management side of the business. Jane deals with the day to day side of block management, which includes managing repairs, compliance, contractor management and completes site inspections. Jane has her MIRPM accreditation and continues to develop her knowledge in the property sector.
Janet grew up in a family of property owners and from an early age helped in the family business of renovating and letting out property. With the family buy out she has taken on a role as office administrator and works mainly with the lettings team to ensure that a great level of service is maintained in all aspects of this fast moving process.
Louise has returned from an extended maternity leave as she realised there was only so much Mr Tumble she could take! Previously worked for Regency since 2014 on repairs but also knows her way round lettings! Is currently doing 2 days a week and is here for all your admin needs.
Mia is part of our sales team and has completed her Level 3 Business Administration apprenticeship with us over the course of 2 years achieving a grade Distinction. As a sales negotiator her main duties are to deal with enquiries, arranging viewings, following up on viewings for feedback and passing this onto vendors, negotiating any offers that viewers may want to put forward, scheduling valuations and dealing with solicitors on property sales.
Job Titles:
- a Property Consultant
- Property Consultant
Nichola has joined Regency as a Property Consultant and has over seven years' experience in the property industry in a variety of roles. Nichola prides herself on giving excellent customer service to both landlords and tenants and has excellent knowledge of the Bolton and surrounding areas.
Educated at Bolton School, Nick graduated with a BA (Hons) degree in Management and Marketing at Newcastle University in 2012. Working in the family business from an early age he soon realised that his interpersonal skills and his love of property meant he was destined to join Regency on a permanent basis. He soon became fully qualified in MARLA and MNAEA. This gives him the good foundations on which to build a wealth of experience to promote all aspects of the business in a positive way. Prepared to answer his phone at all hours Nick is out of the office much of the time and is the person to call for advice.
Nigel has over 30 years' experience within the property industry. Involved initially in property development and new build the advent of the part exchange market led to the setting up of Regency Estates in the 1990's. Nigel has an active role as Operations Manager. Fully qualified Nigel is always keen to keep his knowledge as current as possible and often attends ARLA conferences and courses.
Job Titles:
- Block Management Administrator
Rhiannon is our Block Management Administrator, dealing with day-to-day maintenance, sending communications, answering general queries, keeping on top of maintenance and compliance tasks, and also deals with all aspects of service charge invoicing. Rhiannon was previously a secondary school teacher and has worked in customer service since 2020, she has transferred valuable skills from these roles to support and organise our Block Management Team, currently working part time - splitting time between her role and raising two young children.
Saffron has joined our Sales team at Regency from a local agent bringing with her previous experience in the travel industry and estate agent industry. Working in the estate agent industry for over 5 years, Saffron has worked her way up from a Negotiator to our Sales Manager and in 2023 has now achieved a Level 3 Award in The Sale of Residential Property.
Job Titles:
- Accounts, Block Management & Office Manager
Zoe joined the company in 2010 and she has since progressed to that of the Office Manager. She is the accounts administrator and deals with all our block management clients. Being office based she would be the first port of call for any accounting queries but is highly experienced in all aspects of the business. Able to cope with the fast pace of the business with her excellent administration skills she adds a wealth of experience. Zoe has an NVQ in Business Administration level 3.