DAVE RICHARDSON

I am Dave Richardson, a local Council's ICT Desktop Support Team Lead. With a career in IT spanning over three decades, I bring a wealth of expertise cultivated through my extensive experience in Education IT Support, which dates back to the 1990s. This foundation has honed my desktop support, network management, and server administration skills, allowing me to deliver comprehensive solutions in today's dynamic technological landscape... After a brief period in the tourism sector, I returned to the public sector, where I now lead a dedicated team of 12 ICT Desktop Support Officers. Together, we resolve technical incidents and manage service requests, ensuring the smooth operation of the organisation's extensive hardware and software infrastructure. This role is critical in providing robust, reliable support to meet the needs of a diverse and demanding workforce... My leadership style is firmly rooted in a proactive approach to problem-solving, complemented by a commitment to..

Primary location: United Kingdom