PEARL OPERATIONAL DESIGN - Key Persons


Hazel Lord - Founder

Job Titles:
  • Founder
  • Does Efficiency Lead to Effectiveness in Your Organization?

Natasha Leung

Job Titles:
  • Business Analyst
Natasha Leung is a business analyst whose work is focused on broad-minded collaboration and application of design thinking principles via a continual improvement lens with people and process at its core. Natasha completed her undergraduate degree at Queen's University and the University of Edinburgh, receiving a BSc. (Hons) in Psychology. Natasha draws upon her background in human psychology, data analysis, and design thinking throughout her work in investigating root problems and discovering opportunities for solutions. Her past involvement with Queen's Engineers Without Borders' Food Systems portfolio was key in funneling her passion for equity, systems thinking, and pushing the status quo. Additionally, as a former visual arts student, Natasha enjoys employing her creative and technical visual skills in designing and communicating her work. Natasha has previously worked in the child welfare sector where she was commended for her flexibility to deliver on a range of projects and collaborations: from communications and logistics to data analysis and process design.

Nicholas Ramsubick

Job Titles:
  • Business Analyst