BLUERELAY

This Blue Relay client - a large customer Communications Service Provider (CSP) - works with many of the largest health care insurance providers in the United States and offers customer communications management outsourcing for member communication campaigns. Using Blue Relay they were able to significantly reduce operational costs, improve Service Level Agreement (SLA) Adherence and Compliance, and reduce effort, while improving documents accuracy and minimizing errors... Custom checklists: Checklists provide process guardrails ensuring critical processing steps are followed consistently and uniformly across the team... Streamline document lifecycle management with Blue Relay by using workflows to automate your business processes, reducing processing time and improving document accuracy. Our built-in features include version control, issue management, markup and annotations, side-by-side document compare, Natural Language Processing (NLP), dashboards, workload management, custom..

Primary location: Oakville