REMSA HEALTH - Key Persons
Adam began his career with REMSA Health in 2002 as an emergency medical technician (EMT), and since then, has held a variety of leadership roles, including clinical development manager, director of clinical communications and most recently executive director of integrated healthcare. During his time with REMSA Health, Adam has worked to expand and progress clinical protocols for our out-of-hospital healthcare providers, participated in developing alternative care pathways so patients can safely receive treatment at the right place, at the right time, for the right cost, and led the creation of the Washoe County COVID call center during the early part of the pandemic. In his role as COO, Adam oversees the primary operations of the organization related to ground ambulance services and deployment, the Regional Emergency Communications Center, clinical services and the Center for Integrated Health and Community Education.
Adam holds a bachelor's degree from the University of Nevada, Reno and a master's degree in business administration. He maintains his certification as a Nationally Registered Paramedic (NRP), is certified as a Nevada State EMS Instructor, and as an Advanced Emergency Medical Dispatcher (AEMD). He represents the American Ambulance Association (AAA) on the board of the directors of the National Registry of Emergency Medical Technicians (NREMT).
Job Titles:
- Director of Public Relations
- Public Affairs Manager, REMSA and Care Flight
Alexia Bratiotis Jobson is the Director of Public Relations and serves the organization by expanding opportunities for engagement, promotion, communication and relationship-building. She has more than two decades of business and communications experience. Prior to joining REMSA Health, Alexia worked as a senior account director with KPS3 where she managed REMSA's client account, as well as accounts related to industrial real estate and higher education. She held communications-related positions with Renown Health and the Nevada Museum of Art and previously worked as the general manager at The Summit shopping center. Alexia holds an Accreditation in Public Relations (APR). This certification asserts professional competence, high ethical standards and mastery of progressive public relations industry practices. Alexia is a Nationally Registered Emergency Medical Technician and is a graduate of the University of Nevada, Reno's Reynold's School of Journalism.
Alexia serves as the Immediate Past President of the board of directors for Western Industrial Nevada (WIN), as Chair of the Public Relations Committee of AIMHI and as Chair of the Communications Committee of the American Ambulance Association.
Job Titles:
- Public Education Coordinator, Via
When Barry Duplantis joined REMSA Health in 2018, he brought more than 30 years of financial management leadership from industries including engineering design and manufacturing, electronic gaming manufacturing and consumable products. Barry's focus is on integrating innovative strategies to enhance revenue, reduce costs and optimize gross margin. Since arriving at REMSA Health, he has improved cash on hand and investments, sold underused assets, paid down debt and renegotiated bank loan interest rates. These things have helped achieve financial stability all with the goal of passing those gains along to REMSA Health employees - which, Barry says, "We continue to do - through competitive wages, benefits and sharing programs!"
Prior to joining REMSA Health, Barry served in a number of roles at Ebara International Corporation including Chief Financial Officer, Chief Compliance Officer and Head of Corporate Division. From 1994 - 2015 he held compliance and strategic logistics leadership roles at International Game Technology.
Barry graduated cum laude with a Bachelor of Science in Accounting from Nicholls State University and he graduated summa cum laude from Thomas Jefferson School of Law with a graduate degree in international tax law. He is a Certified Public Accountant.
Barry enjoys spending time with his wife Jana by taking weekend camping trips in their Airstream trailer. They have two grown children, and a golden retriever named Saint - a nod to Barry's south Louisiana roots
Brian Taylor is one of REMSA Health's longest serving employees. With nearly four decades of EMS experience - all in the Washoe County community - Brian has held a variety of positions with the organization since its inception. Having worked as an EMT, paramedic, EMS Supervisor, Tactical Emergency Medical Services (TEMS) paramedic and Special Operations Manager, he is now the Emergency Manager. In this role, Brian ensures REMSA Health's constant state of readiness through the development of plans and procedures aimed at preventing, mitigating, responding to, maintaining continuity during and recovering from all manmade and natural disasters. Brian was assigned the leadership role of Medical Branch Director at the Reno Air Race Disaster in 2011. Brian is a charter member of the Traffic Incident Management Committee and the Nevada State Crisis Standards of Care development team. Currently, he chairs the Local Emergency Planning Committee, as well as the healthcare coalition of the Inter Hospital Coordinating Council. Brian holds ICS certifications at the 200 and 300 levels. He was recognized with the organization's ONE TEAM award in 2021.
Job Titles:
- Board Member / CEO of Renown Regional Medical Center
Born and raised in Fort Worth, Texas. Chris completed his Bachelor's degree in Business Management at Texas Tech University and then his Master's of Science in Healthcare Administration from the University of Texas Arlington.
Chris began his career in healthcare as a skilled nursing facility administrator operating multiple facilities in Texas and Nevada before transitioning to inpatient rehabilitation hospital leadership with Renown in 2016.
Over the last seven years, Chris has served Renown by building high-performing teams and leaders focused on driving quality, service, and financial outcomes. Prior to serving in his current position, Chris was Vice President and Administrator of Renown South Meadows Medical Center and Neuroscience Service Line after being promoted from the Senior Administrator of Rehab Services position, leading post-acute services and partnership.
Chris' dedication to improving health care using data, innovation and technology has inspired teams to work together to achieve significant results that have benefitted many.
His wife Denise and young daughter Maddi love calling Reno home. As an avid outdoors person, Chris enjoys the many opportunities and access to hiking, mountain biking, and snowboarding that Reno provides.
Job Titles:
- Director of Regional Communications
Christine Barton is the Director of Regional Communications at REMSA Health and oversees the daily operations of the Regional Emergency Communications Center - a secondary Primary Service Answering Point (PSAP) which managed more than 252,000 calls in 2020. Christine joined the organization in 2000 as a paramedic. Since then, she has also worked as a Communications Specialist, supervisor, as a Continuous Quality Improvement and education and training coordinator, and as the Manager of Communications.
Christine is certified as an Emergency Medical Dispatcher-Q and as an instructor with the International Academy of Emergency Dispatch. She is currently pursuing her bachelor's degree in Health Care Management at Western Governor's University.
Job Titles:
- Treasurer / CFO at Curana Health
Cora Case has lived in northern Nevada since 1989. She started with Renown Health in 1996 in the billing office then worked in successive finance roles during her tenure until 2017. She was then hired as the CFO for a large medical group in Las Vegas owned by Davita; then she was promoted in 2020 to the CFO for Ambulatory Services at Intermountain Healthcare in Salt Lake City. She served in this role until 2022. She is currently the CFO for Curana Health, dedicated to providing enhanced care for seniors in post-acute care facilities. She earned her PhD in Health Policy in 2016 from Walden University and is a Certified Management Accountant (CMA).
Cora and her husband have been married since 2009 and live in north Reno. They have a passion for classic Volkswagens and plan most of their vacations around VW car shows, camping excursions, and spending time with close friends that share the same hobby.
Danny Mireles is our Executive Director of Human Resources & Technology; bringing more than 20 years of strategic human resources, business administration and technical experience. Prior to joining REMSA Health in 2014, Danny was in the Department of Defense sector as the human resources manager for Sierra Nevada Corporation's corporate headquarters. He also spent time in the high-tech industry with IGT (International Game Technology) as their Engineering and Development division HR leader and at Northwest Airlines.
Danny holds the following international certifications: Senior Professional in Human Resources, Human Resource Information Professional, SHRM-Senior Certified Professional, and Project Management Professional. He is a member of the Northern Nevada Human Resources Association, Society for Human Resource Management, Project Management Institute, World at Work, Institute of Electrical and Electronics Engineers, International Association of Computer Science & Information Technology, Western Industrial Nevada (WIN), the Young Professionals Network (YPN), UNR Alumni Association, the Chamber Leadership Alumni Association and Nevada Freemasons. He received an undergraduate degree in computer science and information systems and an MBA from the University of Nevada, Reno. He also completed an emergency medical technician (EMT) class at REMSA Health in 2010.
Job Titles:
- Board Member / CEO of Saint Mary 's Health Network
- Chief Executive Officer for Saint Mary 's Health Network
Derrick Glum is the Chief Executive Officer for Saint Mary's Health Network. He joined Saint Mary's and Prime Healthcare with nearly 20 years of healthcare experience, most recently serving as the Regional Chief Operating Officer/Hospital Administrator for two hospitals in the greater Phoenix area - Mountain View Medical Center and Florence Hospital. During his time in Arizona, Derrick successfully implemented strategic and logistical tactics aimed at improving operational efficiency and saw dramatic improvements related to hospital performance and patient satisfaction. Prior to that, Derrick also served as a System Vice President for Renown Health and was the CEO of Tahoe Pacific Hospital in Reno, Nevada.
Job Titles:
- Chief Financial Officer
- Senior Business Analyst
Devan joined our organization in 2017 as a senior business analyst and was soon promoted to corporate controller. He has more than 12 years of finance and accounting experience across a variety of industries and has held positions ranging from staff accountant to financial planning and analysis manager to controller. During his time at REMSA Health, Devan has streamlined accounts payable and accounts receivable processes, as well as financial reporting and analysis.
In his role as CFO, Devan oversees the accounting, finance, payroll, and procurement departments. He has responsibility for budget development, forecasting, cash flow management, financial compliance and reporting, and tracking operational metrics. He holds a bachelor's degree in accounting from the University of Nevada, Reno.
Dyana has more than three decades of health information management, transcription, human resource and business services experience. Dyana's depth and breadth of healthcare business services knowledge developed as she held positions with private neurosurgery and orthopaedic physician groups as well as hospital systems throughout northern Nevada. In her role as Senior Business Manager, she leads a department of 20 employees which includes reception, release of information, and membership, as well as specialized employees including billers/coders, collectors, payment posters and a system analyst. Dyana is a Certified Ambulance Coder and is pursuing a Certified Ambulance Compliance Officer designation.
Job Titles:
- Regional Emergency Communications Center Manager
Eric Engelman brings more than 15 years of EMS experience to his role. He joined REMSA Health in 2015 as an Aviation Communications Specialist and was promoted a short time later into the role of Communications Supervisor where he led a shift of frontline communications specialists, aviation communication specialists and emergency communication nurses in a dispatch center that manages more than 252,000 calls annually. Eric's breadth of EMS experience includes patient services technician, EMT, emergency department technician, trauma registrar, volunteer firefighter and fleet/warehouse manager. In his role as Manager of the Regional Emergency Communications Center, Eric will be responsible for overseeing the day to day operations of the Communications Center. As Communications Manager he will be supporting the frontline communications specialists, aviation communication specialists, emergency communication nurses and communications supervisors while ensuring that all patient responses are handled appropriately and efficiently. Additional responsibilities include staff scheduling, and assisting in the training and development of current and new team members. He holds IAED Advanced EMD, IAED EFD, IAMTCS Certified Flight Communicator and NENA 911 Supervisor certifications. Eric earned his associate's degree in Computer Technology from Empire College. In addition, he has completed FEMA Incident Command Structure courses 100, 200 and 700. Eric is active in the Central Lyon 4H Club as a leader and instructor and coaches youth soccer.
Job Titles:
- Base Supervisor in Fallon and Gardnerville, Nevada
Job Titles:
- Manager of the Center for Integrated Health
- Manager, Center for Integrated Health and Community Education
Jenny Walters has been promoted to manager of the Center for Integrated Health and Community Education. In this role, Walters oversees the provider and community member training and educational offerings from REMSA Health. She joined the organization in 2012 and has served in roles providing patient care, training EMS students and providing onboarding training and development for new employees. She is a certified paramedic and holds an associate's degree from Columbia Southern University; she's also currently pursuing a bachelor's degree in EMS Administration from Columbia Southern University. Walters received the Nevada State Star of Life award in 2019, as well a REMSA Health EMS Week award in 2014 and in 2021.
Dr. Wilson has been practicing emergency medicine for more than 20 years and brings experience from some of the nation's most well-known and highly regarded medical schools and hospitals. Dr. Wilson attended Harvard College where, in her senior year, she helped lead the lacrosse team to an NCAA championship title. She attended Johns Hopkins University School of Medicine where she graduated in the top five percent of her class with Alpha Omega Alpha Honors. Before moving out west, Dr. Wilson completed an internal medicine internship at Massachusetts General Hospital in Boston and an emergency medicine residency at Albert Einstein School of Medicine in the Bronx, NY. She first worked as an attending at Mount Sinai Hospital in New York City, then moved to the west coast where she worked for Sutter Health. In 2002 she joined St. Mary's Regional Medical Center and nine years later became the medical director for Reno Emergency Physicians Association, the hospital's contracted emergency physician group. In addition to her professional contributions, she serves on the Western Physicians Alliance board of directors.
Dr. Gonda has been practicing medicine since 2007 and joined REMSA as a medical director in 2015. He attended the University of Nevada School of Medicine where he graduated with Alpha Omega Alpha Honors. He completed an emergency medicine residency at the University of New Mexico and completed a fellowship in critical care medicine from Stanford University. Dr. Gonda currently works as an associate physician with Renown's Critical Care and Pulmonary Department. He was twice named the Outstanding Adjunct Faculty of the Year by the University of Nevada School of Medicine, is a member of the Air Medical Physician Association, the American Thoracic Society, the Society of Critical Care Medicine and the American College of Emergency Physicians. He is the first author on several publications and actively makes presentations on the topics of sepsis and organ donation. In his role with REMSA, Dr. Gonda focuses his medical leadership on ensuring the delivery of clinically excellent, quality healthcare through the Care Flight team.
Job Titles:
- Member of the Board
- Chief Nursing Officer ( CNO ) at Northern Nevada Medical Center
Katie Grimm is Chief Nursing Officer (CNO) at Northern Nevada Medical Center. Katie has 20-plus years of healthcare leadership, specializing in building high performing teams who achieve remarkable results.
Prior to this role, Katie was the Chief Nursing Officer at Saint Mary's Regional Medical Center for seven years and held other leadership positions at the organization for a total of 18 years. During her time in Reno-Sparks, she was able to achieve numerous accolades and develop process improvement efforts. Katie earned her bachelor's in nursing from the University of Nevada, Reno and her master's in business administration from Walden University.
Job Titles:
- Director of EMS System Program Management
Kenneth Kitts joined REMSA Health in 1993 as an Emergency Medical Dispatcher and has worked in several departments and many roles since then including paramedic, reimbursement specialist, communications supervisor/EMD-Q, communications manager, and EMS Senior Systems Analyst. In his current role as Director of EMS System Program Management, Kenneth is the primary analyst for all EMS system-related response and deployment data. In addition, he oversees and reviews all official requests for data, ensuring accuracy, consistency and transparency. Kenneth's data mining, queries, and analysis guides operational decisions across the organization creating efficiencies, optimizing resources and ensuring appropriate and excellent patient care. Kenneth earned a Communications Center Manager certificate from Fitch and Associates, as well as a certificate from the University of Nevada Reno, Extended Studies in Professional Development in Supervisory Management. In 2019, Kenneth was selected as a Nevada Star of Life award recipient.
Job Titles:
- Member of the Care Flight Leadership Team
- / Care Flight 's Chief Nursing Officer ( CNO )
- Chief Nursing Officer / Chief Flight Nurse
Markus Dorsey-Hirt serves as REMSA Health/Care Flight's Chief Nursing Officer (CNO) and Chief Flight Nurse. In his CNO role, Markus guides and manages the nursing practice for the organization's 37 registered nurses, including critical care nurses and nurse navigators. Oversight of these clinicians includes quality, protocol and scope of practice reviews, ongoing education and training, and ensuring consistency in all of the nursing practice standards. As Chief Flight Nurse, Markus oversees Care Flight's critical care operations which include rotor wing, fixed-wing and ground critical care transport. Markus has 25 years of experience as a registered nurse and has held positions as an intensive care staff nurse, a flight nurse, a medical supervisor and as a clinical manager. He obtained his nursing degree from Krankenpflegeschule Bobingen in Germany. Markus holds a Nevada and California nursing license and is a Certified Medical Transport Executive.
Job Titles:
- Member of the Care Flight Leadership Team
- Director of Rural EMS
- Director of Rural EMS, Flight Paramedic
Matthew Brown joined REMSA Health in 2003 as an AEMT; prior to that he held a variety of fire and EMS-related positions throughout northeastern California and Nevada, including fire apparatus engineer, fire engine captain and training captain. After earning his paramedic certification and his critical care paramedic certification, he joined Care Flight - a service of REMSA Health - in 2008. As part of the Care Flight team, Matthew served as a flight paramedic, operations supervisor and operations manager. With more than 30 years of ground, air and all-risk firefighting EMS/rescue experience, Matthew was promoted into the position of Director of Rural EMS. In this role, he oversees Care Flight Ground - a partnership-based ground ambulance service that currently serves Plumas County, Calif. through a combination of field and hospital-based EMS and specialty resources such as Quick Response Vehicles. He also actively works with rural communities to develop and build sustainable EMS and integrated healthcare models.
Matthew is a participating member of various rural healthcare and fire related committees and associations, he received the National Star of Life Award in 2006 and spearheaded the statewide safety initiative project to bring Nevcord, Nevada's designated air-to-ground frequencies, to the state. Matthew is a Nevada State EMS Instructor, a Certified Medical Transport Executive, holds an associate's degree in fire science from Columbia Southern University and is currently pursuing his Bachelors in EMS Administration through Columbia Southern University.
Job Titles:
- Di Loreto Companies in 2022 As the Executive Vice President and General Counsel
- Vice Chair / Executive Vice President and General Counsel, Di Loreto Companies
A lifelong resident of Reno, Michael joined the Di Loreto Companies in 2022 as the Executive Vice President and General Counsel. The Di Loreto Companies are nationally recognized, award-winning home-building and real estate development companies operating primarily in Nevada, Northern California, and Colorado.
Prior to joining the Di Loreto Companies, Michael was a partner at the law firm of McDonald Carano where his practice focused primarily on real estate and water law, corporate and transactional law, administrative law and government relations. Michael has served as outside counsel to several large public agencies in northern Nevada, including the Reno-Sparks Convention and Visitors Authority, Reno Tahoe Airport Authority, Truckee Meadows Water Authority, and Western Regional Water Commission, and served as general counsel to Governor Jim Gibbons in his 2006 gubernatorial campaign. Prior to law school, Michael served as a legislative intern for Senator Harry Reid in Washington, D.C and for Nevada State Senator William Raggio. During law school, he served as a law clerk for the Honorable Melvin Brunetti, United States Court of Appeals for the Ninth Circuit and the Honorable Howard D. McKibben, former Chief Judge of the United States District Court for the District of Nevada. Michael remains associated with McDonald Carano in an Of Counsel position.
Michael earned his Juris Doctor from the University of California, Hastings College of Law and his bachelor's degree from the University of California, Los Angeles. He holds a Martindale Hubbell A.V. Preeminent Rating. He was a member of the State of Nevada Standing Committee on Judicial Ethics and Election Practices from 2009-2014 where he served as Chair and Vice Chair. Michael is a Founders Club and Board Member of the Nevada Discovery Museum, as well as a board member with the Hot August Nights Foundation and is a member of the Washoe County Sheriff Honorary Deputies Association.
Job Titles:
- Director, Ground Operations
Paul Burton, EMT-P is the EMS Director and oversees all ground ambulance operations related to the medical transport in Washoe County. Paul brings nearly three decades of first responder and prehospital healthcare experience to his role. Having worked as a firefighter and Paramedic for various agencies in California, Paul joined REMSA Health in 2001 as a paramedic. He has worked as a flight paramedic with Care Flight, as a ground ambulance Field Training Officer and has held leadership positions since 2003 and was appointed EMS Director in 2014. Paul has responsibility for REMSA Health's ground ambulance staffing, maintenance and logistics, as well as its Community Paramedic program, disaster preparedness, safety and special teams such as TEMS, Search and Rescue and special events staffing. As EMS Director, Paul has worked with colleagues across the organization to implement initiatives such as 24-hour posts, an Intermediate Life Support ground ambulance system and a redesign of new employee orientation and training.
Paul sits on the board of directors for the Truckee Meadows Community College Paramedic Program.
Job Titles:
- in 1996 As a Supervisor
- Manager of IT
Regina Bertani joined REMSA Health in 1996 as a supervisor in the Business Office. In 2005, she transferred to the Information Technology (IT) department where she worked as the manager of IT security and compliance. In 2021, Regina was promoted to Manager of IT. In this role, she oversees the department that configures a complex network of systems that keeps REMSA Health running safely and efficiently. She ensures current IT policies and procedures reflect the highest security measures, and that systems are in compliance with local, state, and federal requirements for security and privacy. Regina holds a master's degree in Computer Information Systems and a bachelor's degree in Information Technology. She has earned A+ Certification, as well as Security+ Certification from the Computing Technology Industry Association, and is a member of the IEEE Computer Society. She serves on the board of the Sierra Nevada Chapter of Infragard.
Job Titles:
- Member of the Care Flight Leadership Team
- Executive Director of Care Flight
Ron Walter is the executive director of Care Flight and joined REMSA Health in 2016. Ron has been involved in emergency services for over 40 years and for the past 27 years has held both clinical and management positions within the air medical industry. Ron recently held the position of director of clinical operations for Summit Air Ambulance and after Summit's acquisition by REACH Air Medical, held the position of director of business relations and development. He was a base manager with the University of Pittsburgh, STAT MedEvac air medical program for seventeen years before transferring to CJ Systems Aviation Group as a regional director in Kentucky. After an acquisition by Air Methods, Ron served as a regional business manager for Michigan, Indiana, Ohio and Kentucky. In addition to his experience in air medical services, Ron served as the general manager for Rural Metro Ambulance Service in Northern Kentucky and executive director for Mercy Health Medical Transport in Cincinnati Ohio.
Ron is a lead site surveyor for the Commission on Accreditation of Medical Transport Systems (CAMTS) and a past president of the International Association of Flight Paramedics. He received a bachelor's degree at the University of Pittsburgh and an MBA in Health Systems Management from Grand Canyon University.
Job Titles:
- Clinical Standards and Practices Manager
Scott Norman brings more than a decade of clinical and EMS experience to his role as Clinical Standards and Practices Manager. He has held a variety of positions since he joined the organization, including Vehicle Supply Technician, AEMT, Paramedic and Senior Field Training Officer. Most recently, he served as the Clinical Development Coordinator. In his current position, Scott leads the Clinical Standards and Practices, Quality Assurance/Improvement program for the following REMSA Health divisions: Ground Operations, Rural (Nevada), Care Flight, Regional Emergency Communications, Community Health and Nurse Health Line. Scott engages this interdisciplinary team of administrators, operations leaders and clinical staff to work in partnership with the medical directors to ensure the quality of healthcare delivered by our providers, is of the highest clinical standards. Scott holds a bachelor's degree in kinesiology from California State University, Sacramento and an associate's degree in arts from American River College. He has several specialty certifications including Neonatal Resuscitation Program, Prehospital Trauma Life Support and Pediatric Advanced Life Support. Scott serves as the secretary and treasurer for the region's Prehospital Medical Advisory Committee.
Job Titles:
- President and Chief Strategist, KPS3
Ted Britton is one of REMSA Health's longest-serving employees. After a brief stint back east honing his mechanic skills working on over-the-road trucks, local delivery trucks and emergency services vehicles, Ted returned to northern Nevada. He joined the regional ambulance authority in 1988 as Fleet Manager and has literally kept the wheels turning at REMSA Health in this role, ever since. In addition to maintaining the equipment used in the shop and tracking parts inventory for the shop equipment and the fleet, Ted and his team of four mechanics regularly repair, service and perform preventive maintenance on REMSA Health's extensive and varied fleet of vehicles. Ted oversees the maintenance of more than 70 vehicles including Type 2 and Type 3 ambulances (plus the gurneys and stair chairs), Polaris Rangers, John Deere Gators, trucks, vans, and a 1996 Chevy P6 command vehicle. Ted holds five Automotive Service Excellence certifications, as well as Emergency Vehicle Technician Level I and II certifications.
Todd Kerfoot brings more than two decades of EMS leadership experience to the organization. He joined REMSA Health in 1999. In 2005, Todd became an EMS Supervisor. His role then expanded to Special Operations and Safety Manager and in 2017 was promoted to EMS Manager. In this role, he ensures the efficient delivery of high-quality out-of-hospital healthcare by providing oversight to and directing the duties of EMS Supervisors and all ground operations field crews. Since 2005, Todd has served as the Tactical Emergency Medical Services (TEMS) Commander. In addition, he manages all of REMSA Health's Special Operations teams including TEMS, Search and Rescue, Wildland Fire and the Bike Team. Todd holds a bachelor's degree in Business Management from the University of Phoenix and served four years as a board member for the International Public Safety Association. In 2015, he was recognized as the National Emergency Medical Technician Public Servant - EMT of the Year award by the Veterans of Foreign Wars.
Job Titles:
- Member of the Care Flight Leadership Team
- Care Flight Director of Operations
- Operations Manager, Flight Paramedic
Vanessa Coyle joined REMSA Health as an AEMT in 2003 and has grown her career from a ground paramedic into critical care operations leadership. With more than 18 years of EMS experience, she has held positions including critical care paramedic, base supervisor and senior supervisor. In her current role as Operations Manager with Care Flight - a service of REMSA Health, she provides day-to-day oversight and resource management for a critical care air and ground transport program which includes four rotor wing aircraft, one fixed wing aircraft and one ground ambulance. In addition to continuing her work as a clinician, Vanessa collaborates with requesting agencies and first-response partners. She is licensed as a paramedic in Nevada and California, holds a variety of advanced out-of-hospital healthcare certifications. In 2019, Vanessa was selected as a Nevada Star of Life.