RCPAQAP - Key Persons


Abrar Taif

Job Titles:
  • Scientist - Chemical Pathology

Alexander Dudley

Job Titles:
  • Project Officer - Informatics

Allan Elsner

Job Titles:
  • Solutions Specialist - Informatics

Allison Terrell

Job Titles:
  • Manager - Laboratory, Facilities and Procurement

Anthony Green

Job Titles:
  • Manager - IT Systems
Tony was Associate Professor, Faculty of Health Sciences and Medicine at Bond University for 4 years before becoming the CEO of the RCPAQAP in 2015. He is an Adjunct Professor School of Pharmacy and Pharmacology, Griffith University, Gold Coast, Honorary Associate Professor, National Centre for Epidemiology and Public Health Australian National University College of Health and Medicine, Honorary Associate Professor, Faculty of Medicine, Bond University, Gold Coast, and Visiting Fellow, Australian Institute for Health Innovation, Macquarie University. He was also President of the Australasian Association of Clinical Biochemists (2003-2007), Chair of the Faculty of Science RCPA (2012-2018) and is Chair of the Education and Laboratory Management Committee of the Asian Pacific Federation of Clinical Biochemistry, and currently the Chief Examiner of the Faculty of Science of the Royal College of Pathologists of Australasia. Tony has published over 150 peer-reviewed articles mainly on the themes of Quality Control, Quality Management and Clinical Biochemistry. Anthony has extensive cross functional training and experience in areas ranging from Information Technology (Web Development and Network Management) to Electronic Engineering and Office Administration. Joining the RCPAQAP in 2009, Anthony supported the growing IT Infrastructure and playing a significant role in the consolidation of multiple remote offices into the single purpose-built facility in St Leonards. As well as being focused on Health and Wellbeing, Anthony is also passionate about the environment and is a member of the RCPAQAP ‘Green Team', working to reduce their Carbon Footprint.

Anushka Jayanetti

Job Titles:
  • Scientist - Chemical Pathology

Ashley Prasad

Job Titles:
  • Senior Scientist - Serology

Catherine Kehoe

Job Titles:
  • Coordinator - Laboratory

Deane Byers

Job Titles:
  • Senior Scientist - Molecular Infectious Diseases

Derek Holzhauser - CIO

Job Titles:
  • Chief Information Officer
Derek Holzhauser is the Chief Information Officer at RCPAQAP. He brings 20 years worth of experience in pathology informatics. Derek has held previous pathology informatics roles at St Vincent's Hospital, Cerner Corporation, and most recently as a Computer Manager for Sydney and South Western Sydney Local Health Districts. He has a Bachelor of Biomedical Science and a Master of Applied Science in Biopharmaceuticals. In his role at the RCPAQAP, Derek is responsible for developing transformative information technology solutions and services. Derek is leading the project responsible for developing RCPAQAP new software system which will transform the delivery of our EQA programs.

Diana Tran

Job Titles:
  • Scientist - Chemical Pathology

Dr Alexa Kaufer

Job Titles:
  • Scientist - Biosecurity

Dr Arthur Morris

Job Titles:
  • D ( ABMM ) FRCPA FFSc ( RCPA ) CMInstD
Arthur Morris obtained his undergraduate science and medical degrees from the University of Otago and his MD from the University of Auckland. He trained in clinical microbiology in Auckland and obtained his RCPA fellowship in 1989. Dr Morris recently completed his term as chair of the RCPAQAP

Dr Chris Farrell

Job Titles:
  • Chairman of the Advisory Committee
  • Chemical Pathology Chair
  • Clinical Director of Chemical Pathology at Nepean Hospital
Chris is Clinical Director of Chemical Pathology at Nepean Hospital in Sydney. He trained in chemical pathology at Royal North Shore Hospital and Laverty Pathology. After obtaining Fellowship in 2012, he continued with Laverty Pathology, eventually becoming Director of Clinical Chemistry and Laverty Pathology. Chris has a keen interest in the education and training of pathologists and scientists. He was previously the NSW/ACT education representative for the Australasian Association for Clinical Biochemistry and Laboratory Medicine (AACB) and is currently on the AACB Board of Examiners. In his research, he is currently interested in the use of laboratory data to answer clinical questions, streamline laboratory workflows and improve analytical quality.

Dr David Moffat

Job Titles:
  • Chairman of the Advisory Committee
  • Anatomical Pathology Chair
Dr David Moffat is a Consultant Anatomical Pathologist at Flinders Medical Centre, Adelaide. He trained as a pathologist in Glasgow, UK, and migrated to Australia in 2005. He is currently Co-Chief Examiner in Anatomical Pathology for the RCPA. He has been Chair of the Tissue Disciplines since 2015. Dr Moffat's particular interests include respiratory pathology, haematopathology and non-cervical cytology.

Dr Eric Lee

Job Titles:
  • Chairman of the Advisory Committee
  • Medical Laboratory Director for Virtus Genetics
  • Molecular Genetics Chair
Eric is the medical laboratory director for Virtus Genetics, a private pathology provider of reproductive genetic testing. He is a member of the RCPA Genetics Advisory Committee and deputy chief examiner for the RCPA Medical Genomics examinations. He has been chair of the RCPAQAP Molecular Genetics Advisory Committee since 2022. Eric is experienced in the development and interpretation of a wide range of molecular and cytogenetic tests.

Dr Frederick Lee

Job Titles:
  • Chairman of the Advisory Committee
  • Immunology Chair
Frederick is an Immunopathologist and Clinical Immunologist based at the Royal Prince Alfred Hospital, Sydney, and a Clinical Senior Lecturer at the University of Sydney Medical School. Following the completion of his specialist training in 2011, he received a doctorate for studies in the field of antiretroviral therapy from the University of New South Wales. He has been involved in the RCPAQAP since 2014 when he co-ordinated the transition of the Immunology Program to its present home. At his diagnostic site, Frederick oversees autoimmune, immunochemical and flow cytometric testing, and he has a particular interest in HIV diagnostics and clinical management. He maintains an active role in vocational training as the current Co-ordinator of Advanced Training (Immunology) for Australia and New Zealand, and as an examiner for both the Royal College of Pathologists of Australasia (RCPA) and the Royal Australasian College of Physicians (RACP).

Dr Janice Fletcher

Job Titles:
  • Member of the RCPAQAP Board
  • FRACP FRCPA / Chair
Janice Fletcher is a Paediatrician, Geneticist and Genetic Pathologist. She trained in metabolic diseases and biochemical genetics in Sydney and Melbourne, before moving to Adelaide. Her interests include professional education, achieving quality outcomes in newborn screening and genetic diseases, and improving the interface between the laboratory and the clinician. She is actively involved in bringing cost-effective next-generation sequencing into routine clinical use. She is a member of a number of professional and government committees.

Dr Jeanne Tomlinson

Job Titles:
  • Director of the Royal College of Pathologists of Australasia
Dr Tomlinson graduated from the University of Western Australia in 1990, receiving its Rolf ten Seldam Gold Medal in Pathology. She obtained the fellowship of the Royal College of Pathologists of Australasia in 1997 and the International Academy of Cytology in 2000. She also attained a master's degree in Business Administration at the UNSW Business School - Australian Graduate School of Management in 2004, and is also a Graduate of the Australian Institute of Company Directors. Having worked in both public and private sector laboratories, Dr Tomlinson is currently Head of the Histopathology Department at Laverty Pathology. Dr Tomlinson has been a director of the Royal College of Pathologists of Australasia through her roles on Council as Honorary Secretary and Treasurer and continues to work as an examiner for the Royal College of Pathologists of Australasia in Anatomical Pathology.

Dr Jenny Robson

Job Titles:
  • Chairman of the Advisory Committee
  • Serology Chair
Jenny is an infectious disease physician and microbiologist who has worked at Sullivan Nicolaides Pathology in Brisbane for the past 30 years. Prior to that, she trained at the Royal Brisbane Hospital, Royal Prince Alfred Hospital in Sydney, and Woden Valley Hospital in Canberra. As a clinical microbiologist, she oversees the Microbiology, Serology and Molecular Pathology Laboratories and has a broad range of interests including travel medicine, tropical medicine, immunisation, zoonoses, public health, antibiotic resistance, infection control and molecular diagnosis of infectious diseases. She currently serves as a private pathology observer on the Public Health Laboratory Network (PHLN).

Dr John Giannoutsos

Job Titles:
  • Chairman of the Advisory Committee
  • Haematology Chair
Dr John Giannoutsos Haematology Chair Dr Giannoutsos obtained his MBChB in South Africa at the University of Cape Town/Groote Schuur Hospital, following which he completed a B Mus at the University of Witwatersrand in Johannesburg. Subsequently, he trained in laboratory haematology followed by clinical haematology training at Groote Schuur Hospital and then worked as a haematologist in the United Kingdom. After a period of registrar training in haematology in Australia, he obtained the FRCPA in haematology in 2007. In 2009 he was appointed staff specialist in haematology at Nepean Hospital, where he is currently employed as part of the New South Wales Health Pathology service. Topics on which Dr Giannoutsos has published in peer-reviewed journals include bone marrow pathology, while abstracts, posters and presentations include morphology, various clinical case reports and quality assurance. Dr Giannoutsos is a member of the Haematology Clinical Stream for NSW Health Pathology whose functions include the roll-out of digital morphology in NSW and is involved with a web-based morphology training project. He assumed the role of chair for the Haematology Advisory Committee of the RCPAQAP at the end of 2017.

Dr Juliet Elvy

Job Titles:
  • Chairman of the Advisory Committee
  • Microbiology Chair
Juliet is a Consultant Clinical Microbiologist based at both Wellington Southern Community Laboratories and Medlab Nelson Marlborough, New Zealand. She completed her training in the southwest UK in 2011 and moved to New Zealand in 2012. In her role as a clinical microbiologist, she has responsibility for a number of clinical microbiology laboratories across the South Island of New Zealand as well as the Wellington region. She is a fellow of both the Royal College of Pathologists of Australasia and the Royal College of Pathologists (UK). Her particular interests include antimicrobial resistance, antimicrobial susceptibility testing, antimicrobial stewardship and Choosing Wisely. She is passionate about quality and has been chair of the RCPAQAP Microbiology Advisory Committee since 2018. She is a key member of the New Zealand National Antimicrobial Testing Committee and the New Zealand Microbiology Network.

Dr Katherine Lau

Job Titles:
  • Senior Scientist - Biosecurity

Dr Kwang Hong Tay

Job Titles:
  • Application Specialist - Informatics

Dr Menuk Jayawardena

Job Titles:
  • Senior Scientist - Microbiology
Menuk is one of the Senior Scientists in the Microbiology team at the Royal College of Pathologists of Australasia Quality Assurance Programs (RCPAQAP). In 2009, he received his PhD in Clinical Microbiology from the University of NSW. His PhD and Post Doctoral studies involved understanding and combating bacterial biofouling mechanisms in clinical applications. Menuk joined the Centre for Infectious Diseases and Microbiology (CIDMLS) at Westmead Hospital in 2011 and was a valuable member of the Reference laboratories of NSW. Over the next eleven years, he gained significant experience in PC4, Mycobacteriology, Mycology, Molecular Biology, Parasitology and Genomics. From 2018 - 2022, he was the scientist in charge of the Antimicrobial Resistance (AMR) laboratory at CIDMLS. He was responsible for developing second-line antibiotic testing panels and investigating antibiotic-resistant mechanisms by phenotypic and genotypic (WGS) methodologies. He is a member of the Australia Society for Antimicrobials (ASA), the European Society of Clinical Microbiology and Infectious Diseases (ESCMID) and the International Society for Human and Animal Mycology (ISHAM).

Dr Michael Whiley

Job Titles:
  • Chairman of the Advisory Committee
  • KIMMS Chair
Michael provides high-level expert advice on clinical strategy and support needs. He works with the executive at NSW Health Pathology on reform initiatives that enhance quality and sustainability of their services, and works closely with the Chief Pathologist and network teams on clinical governance matters. Michael has nearly 25 years of public pathology and leadership experience and has held senior roles across three states and territories as well as New Zealand. He served as Senior Director at Pathology Queensland for 10 years and has held various roles with ACT Pathology and recently spent just over twelve months as Acting Director of our Pathology West network. He is a member of the Royal College for Medical Administrators and Fellow with the Royal College of Pathologists of Australasia.

Dr Rebecca Adams

Dr Rebecca Adams graduated in medicine with First Class Honours from The University of Queensland in 2004, receiving the University Medal for Medicine, and several other academic prizes including the Lilian Cooper Prize for highest overall achievement over four years. She was awarded Fellowship of the Royal College of Pathologists of Australasia (RCPA) in 2014, and in 2019 also became a graduate of the Australian Institute of Company Directors. Rebecca is a haematologist at Sullivan Nicolaides Pathology whose practice encompasses a broad range of diagnostic haematology. She also maintains a strong interest in education and training, and is the Training Network Coordinator for Haematology Advanced Training in Queensland as well as the Associate Chief Examiner in Haematology for the RCPA. She serves on a number of committees, including the RCPA Queensland State Committee, the RCPA Haematology Advisory Committee, and the RPCA Overseas Trained Specialist interview panel, and is currently Chair of the Pathology Update Haematology Scientific Program Committee and a senior lecturer at The University of Queensland.

Dr Torsten Theis

Job Titles:
  • Head of Biosecurity, Microbiology and Molecular Infectious Diseases
Qualifications: BSc, MSc (Biotechnology), PhD (Molecular Microbiology) Torsten is the Head of Biosecurity, Microbiology and Molecular Infectious Diseases at the Royal College of Pathologists of Australasia Quality Assurance Programs (RCPAQAP). He received his PhD in Molecular Microbiology from the Berlin University of Technology (Germany). Following post-doctorate positions at University Colleges London (UK), University of Sydney and the University of Technology Sydney, he joined RCPAQAP in 2010. In collaboration with the Public Health Laboratory Strengthening Department at the WHO Health Emergency Programme, Torsten is the RCPAQAP project lead for the development of PTPs for the detection of arboviruses, coronaviruses, and agents responsible for viral haemorrhagic fevers.

Earlier Mark

Earlier Mark was an Officer in the Australian Army and is a graduate of the Royal Military College, Duntroon and the UK Royal Military College of Science, Shrivenham.

Elinor Cobbin

Job Titles:
  • Scientist - Haematology

Elysse Dean

Job Titles:
  • Sample Procurement - NSW Health Pathology

Felicity Rodriguez

Job Titles:
  • Scientist - Serology

Hawa Rawat

Job Titles:
  • Admin.Fmimport@Global.Co.Za

Janelle Greaves

Job Titles:
  • Senior Scientist - Cytopathology

Jason Flint

Job Titles:
  • Coordinator - Logistics

Jennifer Ross

Job Titles:
  • Quality Manager
Qualifications: B App Sc CT(ASC) CT(IAC) Jennifer Ross (CMLS) trained in a number of pathology disciplines including microbiology, haematology and histology at the Queensland State Health Laboratories before commencing at the Royal Brisbane and Womens' Hospital where she began her career in diagnostic cytopathology and achieved both the national and international certification qualification in cytology. Jenny became Cytology Manager at QML Pathology in the mid 90's and took a strong interest in quality assurance, staff training and continuing education activities. In 2010 Jenny became the Manager for the RCPAQAP Cytopathology Program and oversaw its relocation from Brisbane to Sydney in 2013. This role heightened Jenny's interest in quality management systems and in 2015 was appointed Quality Manager. She now oversees all aspects of the quality, WHS and environmental management systems at the QAP, including accreditation requirements, and leads a number of activities that drive a culture of continuous improvement across the organisation.

John Sioufi

Job Titles:
  • Manager - User Experience
  • Member of the RCPAQAP Staff
John Sioufi is a long-standing member of the RCPAQAP staff having worked previously at Westmead Hospital and Macquarie Pathology Laboratories and is highly experienced in all facets of haematology. John commenced his employment with the RCPAQAP Haematology in 1990, obtaining his role as manager from 1998 to 2017. John has taken on the role of Manager, User Experience, where he ensures alignment of the internal and external user experience of RCPAQAP platforms with key customer and business needs. John plays an integral part in the development of myQAP, the new RCPAQAP software platform, where he is responsible for controlling program requirements, enforcing setup standards and supporting software configuration.

Jonathan Bush

Job Titles:
  • Senior Scientist - Chemical Pathology

Julia Pagliuso

Job Titles:
  • Manager - Tissue Disciplines
Julia has a Bachelor of Science from the University of Sydney, the Certificate of the Australian Society of Cytology, the Certificate of the International Academy of Cytology and a Master of Business Administration from the University of Technology, Sydney (UTS). Prior to her role at the RCPQAP, experience includes various appointment at Royal Prince Alfred Hospital including Laboratory Manager of Tissue Pathology and Diagnostic Oncology, Senior Scientist in Charge of Cytology and Special Projects Officer in Laboratory Information Services. Julia has had an active interest in quality and continuing education throughout her career and now manages the Anatomical Pathology and Cytopathology disciplines at the RCPAQAP. She has held committee positions within the Australian Society of Cytology and is currently a member of the Biomedical Course Advisory Committee (UTS).

Katherine Ryan

Job Titles:
  • Senior Scientist - Microbiology

Labcare de Colombia


Liam Shand Egan

Job Titles:
  • Coordinator - Customer Service and Operations
  • Member of the Customer Service Team
Liam is a member of the Customer Service team at the Royal College of Pathologists of Australasia Quality Assurance Programs (RCPAQAP). He received his Bachelors of Arts in Communications from the University of Technology (Sydney) while developing numerous film and theatrical productions across Sydney. Upon graduation, he worked with Diabetes NSW&ACT and the NDSS to help Australians access diabetes support services through various initiatives and programs throughout his time there. Recently, Liam worked as the Distribution & Logistics Coordinator for Silver Trak Digital, serving as the primary contact for a number of major and independent film production companies and supporting local cinemas across the APAC region. He also assisted as a QC Technician for film and broadcast titles awaiting distribution.

Loriza Khan

Job Titles:
  • Senior Scientist - Haematology and Transfusion

Mark Meehan

Job Titles:
  • Member of the Board
Mark is a company director, consultant and mentor with a background in international business, technology and strategy execution. Mark executive held roles with major global businesses such as AXA, Cisco, Avaya, General Cable Plc and Equant and operated in Australia, UK, Europe, India and Singapore.

Mathi Saba

Job Titles:
  • Company Accountant

Megan Cooke

Job Titles:
  • Manager - Alliance and Partnerships

Melanie Otormin

Job Titles:
  • Scientist - Microbiology

Michelle Keays

Job Titles:
  • Manager - Marketing and Communications

Nalishia Munusamy

Job Titles:
  • Scientist
  • Scientist - Molecular Genetics

Natasha Robbins

Job Titles:
  • Scientist - Chemical Pathology

Neal Prasanna Kumar

Job Titles:
  • Sales

Neera Maharjan

Job Titles:
  • Assistant
  • Company Accountant

Peter Graham

Job Titles:
  • Manager - Blood Disciplines
Peter is the Manager of the Blood Disciplines at the Royal College of Pathologists of Australasia Quality Assurance Programs (RCPAQAP). Blood Disciplines encompasses Chemical Pathology, Haematology, Transfusion, Serology and Immunology. He has a Bachelor of Science and a Master of Applied Science - Clinical Biochemistry. Peter is a member of the Australasian Association for Clinical Biochemistry and Laboratory Medicine Executive and continues to assist in a broad range of NATA accreditation inspections. He has worked in laboratory and management roles in clinical pathology related areas for over 30 years.

Peter Santosa

Job Titles:
  • Scientist - Molecular Infectious Diseases

Prof Dominic Mallon

Job Titles:
  • Head
  • Clinical Immunologist, Fiona Stanley Hospital and Immunopathologist, PathWest Laboratory Medicine / Board Member
Professor Dominic Mallon is the Head of Clinical Service, Immunology at Fiona Stanley Hospital and the immediate past Chief Pathologist of PathWest. Dominic is a clinician who practises a broad range of immunopathology, allergy and clinical immunology looking after both children and adults with immunological and allergic disorders. Dominic also collaborates in clinical research projects into the mechanisms of tolerance induction in immunotherapy for allergic diseases; and impairment of tolerance mechanisms in autoimmunity. Dominic is a former President of the Australasian Society of Clinical Immunology and Allergy (ASCIA) and of Public Pathology Australia.

Prof Neil McGill

Job Titles:
  • Chairman of the Advisory Committee
  • Clinical Associate
  • Synovial Fluid Chair
Neil McGill is a Clinical Associate Professor in the Sydney Medical School, University of Sydney and a consultant rheumatologist at Royal Prince Alfred Hospital. He is primarily a clinician and has had a career-long interest in crystal-induced arthritis, especially gout. He is the inaugural Chair (since 1997), Synovial Fluid RCPAQAP. The program provides quality assurance and teaching of synovial fluid examination for crystals to laboratories throughout Australia and further afield. Distribution of synovial fluid samples, yearly on-line teaching and in person workshops are included in the program. He has provided many publications on gout and calcium pyrophosphate dihydrate deposition arthropathy. The synovial fluid crystals teaching activities are assisted by world-class photographic and computer equipment in the Department of Rheumatology at Royal Prince Alfred Hospital.

Prof William Rawlinson

Job Titles:
  • Chairman of the Advisory Committee
  • Scientist
  • Biosecurity Chair
William Rawlinson is a clinician scientist recognised internationally for translational research into human CMV in pregnancy and other immune compromised clinical states. He established, and oversees, serology and virology clinical research programs, statewide transplant donor screening, and national quality programs for serology and biosecurity. The laboratory he directs studies pathogenesis of congenital CMV infection, clinical application of research findings to pregnant women and neonates, and novel antivirals. He is conjoint professor at UNSW with over 400 publications in basic research, diagnostic and clinical virology.

Ray Oreo

Job Titles:
  • Solutions Architect - Informatics

Rhys Judd

Job Titles:
  • Manager - Customer Service
Rhys is the Manager - Customer Service at the Royal College of Pathologists of Australasia Quality Assurance Programs (RCPAQAP). He received his Bachelor of Medical Science from the University of Sydney. Before joining the RCPAQAP in 2020, Rhys was the Restaurant Manager for a high-end venue, where he developed skills to build customer rapport and trained his team to deliver outstanding service. He now brings those skills to the RCPAQAP, where he and his team manage customer enrolments, queries, and concerns about their RCPAQAP programs. They focus on providing our customers with timely, professional, and quality service whilst improving processes or suggesting improvements within the business in response to customer feedback.

Richard Fogl

Job Titles:
  • Solicitor
Richard Fogl is a solicitor and was the principal legal adviser to RCPAQAP and The Royal College of Pathologists of Australasia for many years prior to his retirement from full time legal practice in 2020. Richard was admitted as a solicitor in NSW in 1984 and has practiced as a lawyer in Australia, Hong Kong and England. He has extensive experience in advising company boards on a wide range of commercial and governance issues. Richard was an elected board member for 5 years and also led the Australian life sciences and healthcare practice for 7 years at a major international law firm. He has advised global pharmaceutical and medical device companies as well as many health services companies during his legal career. Richard has also been the pro bono lawyer for indigenous health providers.

Rizzi De Leon

Job Titles:
  • Solutions Specialist - Informatics

Rogers Wei

Job Titles:
  • Scientist - Haematology & Transfusion

Rory Gough

Job Titles:
  • Scientist - Biosecurity, Microbiology and Molecular Infectious Diseases

Samantha Shepherd

Job Titles:
  • Senior Scientist - Chemical Pathology

Sandya Arunachalam

Job Titles:
  • Senior Scientist - Haematology

Scarlet Man

Job Titles:
  • Coordinator - Customer Service and Operations

Shiella Cerna

Job Titles:
  • Scientist - Haematology

Stephanie Gay

Job Titles:
  • Manager of Chemical Pathology for Hampson 's Pathology
  • Scientist - Informatics
Stephanie has a Bachelor of Science Degree from Australian National University and has 30 years experience in Private Pathology before joining RCPAQAP in 2013. Stephanie was appointed the Manager of Chemical Pathology for Hampson's Pathology in Newcastle in 1995, and moved to the position of Area Manager for New England in 2006 and subsequently moved to take up the position of Area Manager for Riverina in 2011. The role of Area Manager involved responsibility for both pre- and post-analytical aspects of Pathology, which lead to an ongoing interest in the quality aspects of these areas. Stephanie is a NATA assessor and has performed assessments in both Chemical Pathology and pre-analytical areas.

Sze Chai

Job Titles:
  • Senior Scientist - Molecular Genetics

Tracey Dibbens

Job Titles:
  • Coordinator - Customer Service and Operations

Wei Jiang

Job Titles:
  • Senior Software Developer - Informatics

Yi Li

Job Titles:
  • Senior Software Developer - Informatics

Zenobia Haffajee

Job Titles:
  • Senior Scientist - Anatomical Pathology

Zoe Vayanos

Job Titles:
  • Manager - Operations
In her current position as Manager - Operations, Zoe Vayanos is responsible for coordinating and monitoring the operational activity of all RCPAQAP business units to ensure business objectives and targets are being met. Zoe brings a wealth of experience to this role with an extensive background in pathology, quality and business. She graduated with a Bachelor of Science from the University of Sydney in 2006. She took up scientific positions in the South East Sydney Illawarra Area Health Service, primarily in Immunology and autoimmune diagnostics. From 2013, Zoe ran a start-up business, which she developed into a franchise. As the Operations Manager, she was responsible for various company activities, including recruiting and onboarding franchisees, training, quality and risk management, legislative compliance and customer service. In 2020, Zoe returned to her pathology career at the RCPAQAP as a scientific officer, taking on responsibilities as a Quality Coordinator and later as a Senior Scientist in Immunology. Zoe is passionate about leading our staff to ensure organisational strategy, culture and values are embedded within the team and to ensure the development of quality outcomes. She is committed to implementing improvement processes and policies that support business excellence to meet company goals.