THINK HRO

The Joint Commission plays a fundamental role in governing the standard of care by which medical centers operate. They have more recently taken an interest in the concept of high reliability and are now defining the necessary metrics required for hospitals to progress to high reliability. The President of the Joint Commission, Dr. Mark Chassin, posed and then answered the following question: "How close or far away is the typical hospital today from the state of high reliability? The answer is, quite far." Many in the industry are not satisfied to remain there... Those who have joined in the mission toward HRO include researchers from Wright-Patterson and Keesler Air Force Bases, the Veterans Administration, and from a variety of academic medical programs and universities. We are always welcoming new partners that see the value of High Reliability and Human Performance in various new scenarios and value-added applications.

Primary location: Owings Mills United States