HEADS AND HEARTS - Key Persons


Caroline Parker

Job Titles:
  • Family Therapist
  • Systemic Therapist
Caroline is a qualified and accredited Systemic Psychotherapist (Family Therapist) with over 20 years experience of working with young people and their families. She is delighted to be part of Heads and Hearts. She holds a BA (Hons) degree from Leicester University and has further trained and worked as a Social Worker (Cardiff University) and Creative Arts Psychotherapist (Hertfordshire University). She is accredited to UKCP and HCP. Caroline has worked in many different settings including Child and Adolescent Mental Health Services within the NHS, Social Care, private practice and facilitating group work in acute adult psychiatric settings. Caroline is passionate about children and young peoples' emotional and psychological well-being. She considers that it is essential to listen to families, to understand what goals they want to set and to work collaboratively with them to achieve this. Her training and experience enable her to offer a flexible and responsive approach that can be adapted to changing needs as therapy progresses.

Dr Claire Whitefield

Job Titles:
  • ACP Registered Consultant
Claire is an ACP registered consultant child and adolescent psychotherapist, with over 15 years' experience of working in the field of mental health. She provides psychoanalytic psychotherapy for children and young people with low mood or depression, relationship difficulties, early signs of or recovery from eating disorder, attachment difficulties and complex trauma. She also delivers parent-infant therapy, group work for adolescents, EMDR, Narrative Story Stem assessments, parent-child psychotherapy and attachment work and reflective practice for teams. She is an experienced supervisor of trainee and qualified child psychotherapists and clinicians from other disciplines. Prior to qualifying as a child psychotherapist, she worked in residential social care (with children in care) and youth and community services.

Dr Fivos Cacoullis

Job Titles:
  • Child Psychiatrist
Dr Fivos Cacoullis trained as an undergraduate at Imperial College, university of London, St Mary's Hospital medical school. He trained in general psychiatry at the Royal Free Hospital training scheme. Fivos did his higher specialist Child Psychiatry training, at Guy's and St Thomas' school of medicine, training scheme. He has been working as a consultant child Psychiatrist since 1999. Fivos also has an MSc in systemic psychotherapy in addition to membership of the Royal College of Psychiatrists. He is trained in EMDR therapy for children, which is a treatment for PTSD. His areas of clinical interest include neuropsychiatric conditions, attachment issues, family therapy issues. In addition Fivos has extensive Medico-legal experience and has also given evidence in the High Court, as an expert witness. He assesses and treats the full range of childhood psychiatric disorders, in his clinical practice. Fivos has a number of areas of particular clinical interest: Neuropsychiatric disorders ADHD Asperger's ASD Attachment disorders and adoption issues Specialist Therapies - Trauma issues EMDR therapyFamily Therapy

Dr Victoria Stephens

Job Titles:
  • Psychologist and Psychotherapist
Dr Victoria Stephens has worked within the NHS for over 20 years. She qualified as a Clinical

Janet Ramsay

Job Titles:
  • Staff Member
Janet was one of the founding directors of Heads & Hearts. She brought many years of clinical experience and passion for working with young people. Together with Julia, she helped create, develop and run our therapeutic service over the company's first four years. Jan worked to build a reputation for Heads & Hearts as a creative and responsive firm which is deeply committed to working with children and their families, from all walks of life, with all kinds of struggles. Jan had retrained as an Attachment Therapist and this was the focus of her best work for Heads & Hearts, working with children who had been through the ‘Looked After System' and who were subject to Adoption or Special Guardianship Orders. Her ability to draw upon her extensive experience in family therapy, child & adolescent psychiatry, attachment therapy, as well as social work and court work allowed Jan to bring together wide perspectives and training the best interests of young people and families. The unexpected death of Jan in April 2022, after a short illness, has been an enormous loss to all who worked alongside her and considered her a friend. Jan looked after everyone so it has taken time to grieve, but Heads & Hearts remains committed to its families and clients - clear in the knowledge that this is what Jan would have wanted and expected. Jan believed in the power of the multi-disciplinary team - skilled professionals with young people's best interests at heart, working together for optimal outcomes. She was a lynchpin for everyone at Heads & Hearts, building a sense of team, by providing leadership and supervision to many. Jan demonstrated to us all the importance of connecting with young people and encouraging them to find their voice and the confidence they need to blossom.

Joy Hunt

Job Titles:
  • Occupational Therapist
My name is Joy Hunt and I am an Occupational Therapist registered with the health and care professions council (HCPC) and the British Association of OT (BAOT). I qualified from Southampton University in 2013 with BSc in OT.

Julia Food - Chief Commercial Officer

Job Titles:
  • Commercial Director
  • Executive

Suzanne Stafford

Job Titles:
  • Couples Therapist and Social Worker
  • Social Worker and Couples Therapist
Suzanne is a qualified Couples Therapist and Social Worker and is registered and accredited by the British Association of Counselling and Psychotherapy as well as the HCPC. She has been qualified for several decades and has built up a huge amount of experience both within the public and the private sector. Suzanne has worked for more than 20 years with a Child and Adolescent Mental Health Team focusing in recent years on short-term work with young people across the age range, in the community and in schools as well as in the clinic setting. In this context, she has offered training, supervision and support to other professional staff regarding challenging behaviour and mental health difficulties.

Takavengwa Ziwenga