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Definition of strategies for knowledge acquisition, value development and management... Elsa Sánchez Santa Cecilia CAREER HISTORY: Independent Senior Consultant and Project Director. Studies and collaborations (Solutions, Business Processes, PM Practices IT Management). Senior Consultant and Project Manager, at Tecnocom - ERP CRM Division. Microsoft Dynamics CRM specialization. IT Senior Manager - Southern Europe, at LM GLASFIBER SE (Manufacturing Group, supplier for the Wind Power Industries. Multinational)..