PRIMUS SERVICES

Primus Services is a telephone and web-accessible support service center available 24 hours a day, 7 days a week... We provide a centralized point of contact for end-users who need support from IT, including handling day-to-day customer issues, end-user calls, and related service issues. The service is NOT just a call center or expanded help desk. It offers a broader range of services through a more global approach to IT support. Not only can we handle incidents, problems, and questions, but we can also provide an interface for other activities such as customer change requests, billing, and availability management... Our extensive service desk is available 24/7 and offers engaging service quality designed to grow with your business. We offer outsourced or private-labeled options.