FINANCIAL ADVICE CENTRE - Key Persons


Adam Smith

Job Titles:
  • Independent Financial Adviser
Qualification(s): Full Diploma in Financial Advice

Amy Spencer - COO, Secretary

Job Titles:
  • Company Secretary
  • Operations Director
Amy joined Financial Advice Centre in 1999, the year it was created. Amy oversees the running of the office and assists in the administration of our Group Pension Schemes.

Andrew Bayliss

Job Titles:
  • Independent Financial Adviser

Angela Whillians - Chief Compliance Officer

Job Titles:
  • Head of Compliance
Angela joined in 2016 and assists the Compliance Director with regulatory functions within the company. Angela also provides interactive support to all our clients with the transitions of life events that impact financial wellbeing.

Angie Gracey

Angie's background is in senior legal and financial support roles within a large UK corporate Plc. In 2017 she transitioned to the financial services industry providing adviser and client support. Angie joined Financial Advice Centre in 2020 working out of our Wolverhampton office.

Cathy Lusty

Job Titles:
  • Senior Administrator
Cathy joined in 2022 and focusses exclusively on ensuring all clients' investments are set up on investment platforms in line with the financial objectives agreed with their Adviser.

Claire Norris

Claire joined Financial Advice Centre in 2021 working out of our Wolverhampton office.

Craig Gracey

Job Titles:
  • Independent Financial Adviser, Head of Wolverhampton Branch
Qualification(s): DipPFS Level 4 Diploma through Cii

Dawn Buffery

Job Titles:
  • Adviser Support
Dawn has worked in the Financial Services industry since 1988 for Product Providers and Independent Financial Advisers. She joined Financial Advice Centre in October 2020 and provides Adviser Support to Edward Dalley at our Worcester office.

Dean Edmunds

Job Titles:
  • Independent Financial Adviser
Qualification(s): Full Diploma in Financial Advice

Edward Dalley

Job Titles:
  • Commercial Director & Independent Financial Adviser
Qualification(s): Diploma in Financial Advice (DiPFA), Award in Pension Transfers (AwPETR).

Jo Johnson

Job Titles:
  • Finance Officer
Jo joined the team in 2018 after working alongside us since 2015. She now completes all the payroll and supports the Finance Director, on a week to week basis. Jo is part time and works two days a week.

Kirsten Palmer-Jeffery

Job Titles:
  • Adviser to
  • Marketing & Partnerships Manager
Qualification(s): Diploma Chartered Institute of Marketing, BA Hons Politics & Economics Kirsten has been an Adviser to Financial Advice Centre since 2017 looking at client communication, brand building and creating successful business partnerships and local community.

Louise Grant

Job Titles:
  • Mortgage Adviser
Qualification(s): CeMAP Level 3 Louise is a highly skilled and well regarded Mortgage Broker adept providing suitable, comprehensive and tailored advice to help clients achieve property and mortgage goals.

Neil Fleetwood

Job Titles:
  • Mortgage & Protection Adviser ( Wolverhampton )
Qualification(s): DipPFS Cert CII (MP). Cert. Equity Release. Neil has been advising clients since 1993. He specialises in Mortgage and Protection advice.

Niamh Byrne

Job Titles:
  • Head of Mortgages
Qualification(s): CF1 - Regulation & Ethics, CF6 - Mortgage Advice, ER1 - Equity Release. Niamh is a highly regarded 5* rated mortgage adviser with approximately 10 years experience. She is highly skilled in providing suitable, comprehensive and tailored advice to help clients achieve property and mortgage goals.

Nicky Jameson

Job Titles:
  • Administrator
Nicky joined in 2015 and her responsibilities include providing administrative support as well as preparing our regular client strategy and investment review schedule.

Piers Mepsted

Job Titles:
  • Independent Financial Adviser

Steve Hemming

Job Titles:
  • Independent Financial Adviser ( Wolverhampton )
Qualification(s): Diploma in Regulated Financial Planning (DipPFS), CF6 Mortgage advice