ARG - Key Persons
Job Titles:
- Senior Property Manager
- Senior Property Manager - Melbourne
Meet Alice Alexander, our newest Senior Property Manager at ARG Property Management, Melbourne. Originally from New Zealand, Alice brings with her a wealth of expertise and a friendly demeanor to the team.
With years of experience in property management, leasing, and client relations, Alice is a master at maximizing the potential of each property under her care. She is dedicated to ensuring that residents have seamless and enjoyable living experiences, and works tirelessly to deliver exceptional service.
In addition to her professional goals, Alice is an avid triathlete and loves pushing herself to new levels of fitness and endurance. She is excited to take on new challenges and help grow the team in Victoria.
Job Titles:
- Executive Assistant ( to Ryan Chapman / Lachie Mcrae )
Originally from New Plymouth, New Zealand but based in Brisbane for the past 10 years, Dana has been involved in the property industry for over 8 years. During this time she has worked across a variety of roles from Account Manager, Rostering Officer, Real Estate Agent, Settlements Officer (and more), and now has settled into her role as Executive Assistant at ARG.
Dana is well known for her exceptional time management and organisational skills that keep Lachie and Ryan, partners at ARG, on track. She is also known for her kind nature and strong ethos to treat people like she would like to be treated, making her an invaluable asset to ARG and its clients.
When Dana isn't in the office you will find her getting back to her grassroots by leaving the city behind and immersing herself in nature, whether that be by the beach, camping, exploring a new hiking track, going for a run or taking her furbaby to a local dog beach. She also caters to Brisbane's cheese platter fanatics with her side-hustle, Luxx Graze, where she creates some of the most aesthetically pleasing and ‘grammable platters for all occasions.
Job Titles:
- National Acquisitions Manager
Job Titles:
- Head
- National Head of Business Growth & Partnerships
Dee Harber is our National Head of Growth and Partnerships. With 17 years of experience in the Real Estate industry, Dee is highly qualified with an LREA certification in both Queensland and Victoria, a Certificate IV in Training and Assessment, and an ACCREDITED Emotional Intelligence (EQ) Practitioner Cert.
Driven by her passion for achieving the highest level of service, Dee leaves no stone unturned in her pursuit of excellence for her clients and our B2B partners. She has a wealth of experience in customer success management, account management, property management training, and learning and development.
Having worked for market leaders in Real Estate software and supported agencies across Queensland, NSW, and WA, Dee has developed excellent skills in delivering on-site and online training and implementation. She has also served as a Client Success Manager for Australia's leading Property Management Consultancy and Broker of Real Estate Agencies, where she oversaw training and business consulting across the country.
Outside of work, you will find Dee spending time with her family, with two young daughters, and she keeps busy chasing after them. She also enjoys reading (when she has time), exploring her love for food, and being a creative director for an online jeweller in her personal time.
Job Titles:
- Senior New Home Sales Advisor
Gretchen has recently joined the ARG team as a Senior New Home Sales Advisor and brings with her a wealth of knowledge in the property industry. As a mother of a 24-year-old and an almost 8-year-old, Gretchen's personal and professional goals are deeply rooted by her desire to make a positive impact on the lives of those around her. One of her most cherished aspirations is to help as many people as possible purchase a home, whether it's their first home or an investment property.
Gretchen's motivation stems from her love of helping people and the immense satisfaction she takes from witnessing their success and happiness. As a mother, she understands the significance of providing a stable and secure environment for one's family, and wants to help others achieve this sense of accomplishment.
With over 15 years of experience in the real estate industry, she has developed a high level of knowledge in new construction home and land packages. This expertise, combined with her commitment to outstanding customer service, has allowed her to forge lasting relationships with her clients, many of whom have become dear friends.
What sets Gretchen apart is her extensive network of specialists who work alongside her, including experts in finance, land development, and builders. This network enables her to offer comprehensive support to her clients, guiding them through every step of the home-buying process. Over the past 15 years, she has been fortunate to assist nearly 1,000 clients in purchasing new construction homes, even during difficult times.
Gretchen's vision for the future is clear; to continue helping individuals and families achieve their dreams of homeownership, creating a ripple effect of stability and joy in their lives.
Guntur graduated from the University of Queensland with a dual degree in Civil Engineering and Commerce. He went on to work in civil construction delivering major infrastructure projects across southeast Queensland. Today he's committed to the success of the team members at ARG, and together with business partner Sean, dedicate themselves in providing service to ARG's builder / developer partners and selling channels.
Local to Brisbane for the last 20 years, Guntur and wife Kathryn are parents to 3 young beauiful children. He has a keen interest in leadership & business trends, is an avid basketball fan and "wanna be" adventurer.
Job Titles:
- Marketing and Communications Manager
Jasmine made her way to the "big smoke" from the town of Gympie in 2010 where she studied a Bachelor of Business (majoring in marketing) at Queensland University of Technology. She completed her degree in early 2014 and then found herself jet-setting halfway across the world to Canada where she lived for 1.5years, immersing herself in the local community, quickly becoming a snowboarding and country music lover.
Jasmine then made her way back to Brisbane where she dove straight into her career with a variety of marketing roles across the events, hospitality and now property industry over the past 9 years. She is known by her colleagues for her determination and accountability in any role she takes on, as well as her creative flair that presents itself in her love for photography and videography.
Job Titles:
- Senior Property Strategist
Kerwin is ARG's Senior Property Strategist and has been part of the company for four years where he has made an immense contribution to the sales team. Kerwin completed his MBA at Southern Cross University and he is a fully licensed real estate agent (LREA) which set him on the path to undertake a magnitude of different positions across the business and sales industry.
Kerwin's background spans sales management, operations, hospitality ownership, human resources, and account management, which provides him with a wealth of knowledge across many different areas. He is known by his colleagues for always being transparent and doing the right thing by all his channel partners and buyers.
As a local Brisbane man, he holds the advantage of knowing the city well which is evident in the expertise he shares with his clients. And on top of that, he is also fluent in French and Spanish - what can't this man do!
When he's not in the office you will find him watching soccer and enjoying bike riding.
Kirsty Jones has recently joined the ARG team as a highly experienced and accomplished Property Manager. Kirsty has worked in property management on Brisbane's Northside since 2015, and her experience working as a Senior Property Manager means she brings an abundance of knowledge to her role.
Outside of work, Kirsty enjoys camping and spending quality time with her partner, and 3 children. Priding herself on creating the perfect work/life balance, which is reflected in her strong work ethic and proven commitment to delivering the best possible results for her clients.
Job Titles:
- Assistant
- Property Manager
We are thrilled to introduce our newest Assistant Property Manager, Kushla Francis, who has joined the Property Management team to help manage our Northside portfolio. Kushla brings with her a collection of qualifications including, a Certificate 2 in Sport and Recreational Activities, Certificate 3 in Fitness, First Aid, Real Estate Salesperson, and has been in a Property Management assistant role for the past two years. She started in Real Estate in admin and has since proven herself to be dedicated, hardworking, and motivated to excel in all her endeavors.
Her passion for the real estate industry has inspired her to work hard to provide all of her tenants and owners the highest level of customer service. Her goal is to push herself to achieve the best in all her work and complete every task to the best of her ability. With a professional attitude and exceptional interpersonal skills, Kushla is committed to fulfilling expectations and providing the highest quality of service.
Lachie began his career in property as a sales consultant with the Aveo Group in 2012 where he worked in both the retirement and new development sectors. This experience set the foundation for a solid track record of success in the new development industry. Due to ARG's agile business model, Lachie has a comprehensive understanding of the wider Brisbane market and all product types. Lachie's knowledge, friendly manner and solution driven approach has proven invaluable for his business partners nationwide who all regards him as an extension to their business.
Lachie is a keen club cricketer and a passionate Rugby Union and League supporter.
Job Titles:
- Senior Property Manager
- Senior Property Manager - Team Leader
Leonie Jonas is a highly experienced Senior Property Manager - Team Leader with 15 years of expertise in the industry. Leonie has gained extensive knowledge of property management from her previous experience as the owner of a real estate office in Cairns.
Leonie is passionate about making an impact in the industry and advancing her career with ARG Property Management. She strongly believes in looking after her clients' investment properties as if they were her own, reflecting her mission statement and values.
When she is not working, Leonie enjoys sewing and spending quality time with her family and friends. Her dedication and commitment to her work, as well as her interests and hobbies, reflect her values of hard work, integrity and balance in life.
Job Titles:
- Senior Property Manager - Team Leader, Melbourne
Lucia Hou joins the ARG Property Management team with an abundance of enthusiasm, passion and drive. Lucia is passionate and focused on ‘shelter' as being one of the most fundamental basic human necessities, along with physical sustenance. She believes that the ability to obtain a secure home, not only provide for emotional and physical security, but also warmth and wealth for family well-being and inheritance
Entering the real estate industry 20+ years, Lucia ties her extensive knowledge of property management from owning a building and maintenance company, career in finance, property law & property development into her real estate career.
When Lucia is not working, she is heavily invested in her philanthropic work, which has awarded her Woman of The Decade 2020 internationally. Amongst her many accolades, Lucia is well celebrated for her community contribution.
Lucia also sits on the board and committee for many charities and organisations. Her focus is on impacting and influencing positive outcomes for change and empowerment. Her life aspiration encompasses passive self-improvement & inspiring others, especially her two children, to live extraordinary lives.
Job Titles:
- Business Development Manager
Job Titles:
- Assistant
- Property Manager
Nicola has recently joined the ARG team as a Contracts Administrator after making the move back to her hometown after living briefly in Inglestone Qld (West). Nicola has been a proud Brissie local her entire life and has extensive experience in the property industry.
Nicola has extensive experience in the property industry which began back in 2008 when she commenced her career, taking on various roles at some of Brisbane's largest land and housing developers. Ranging from an Accounts Clerk and Development Accounts, Sales Professional, New Home Sales Consultant, and a Retail Sales Manager, Nicola's positions over the years have given her a diversified understanding of the property industry, making her a value member to the ARG team.
Nicola prides herself on being a highly organized individual who is adept at managing her time. Additionally, she is a people person who enjoys forming great relationships with her team members. Her passion for the property industry shines through in the way she approaches her work with enthusiasm and dedication.
Nicola is an avid outdoors person, and together with her partner, they enjoy spending their time out in the open. They love going to the beach, camping, or exploring with their adorable dogs, Tiny and Arlow.
His totally transparent attitude has developed trusting relationships within the property world. Ryan is valued by partners for his work ethic and selflessness to achieve exceptional outcomes for their clients and ultimately their business. He understands his people and provides what they need for the best results.
Ryan's great joy, and challenge, is the outrageously busy work life balance between a career he loves and his wife and four kids. Family is his ‘why', and this keeps him motivated every day.
Sarah is a valuable part of the ARG Property Management team, as a Senior Property Manager. Having grown up in Griffin, she is well-placed to be managing the ARG North Brisbane portfolio with her knowledge of the area. Sarah's background includes not only property management but also early childhood education which, naturally, sees her bringing a gentle and calming approach to her work.
Sarah prides herself on being a great communicator with strong multi-tasking, conflict negotiation, and problem-solving skills - all essential in the property management industry. Her core values are evident when working with clients who are able to see her openness, humility, accountability, responsibility, and honesty. These values make her a great asset to the ARG team and a valuable Property Manager to all of her clients.
Meet Scarlett, a dynamic Assistant Property Manager who has recently made her way here from Christchurch, New Zealand. With a Diploma in Business and prior experience as a Legal Assistant in Property Law, Scarlett brings a unique blend of technical expertise and people skills to her role. Scarlett's personal goal is to step outside of her comfort zone and become more confident in herself, and this is reflected in her approach to work, where she loves meeting new people and building strong relationships.
As a landlord herself, she understands the importance of looking after her client's properties and the trust that is placed in them. She strives to make the rental process as smooth as possible for both landlords and tenants and take the stress off their shoulders. In Scarlett's free time, you'll find her shopping, going on walks, and spending time with friends.
Originally from Canada and based in Brisbane Australia, Sean has been involved in the property industry for over 25 years; working in a number of direct sales and management roles.
He has an extensive knowledge of the residential property market across South East Queensland, and specialises in the sale of quality brand new product including H&L Packages, ready-built houses, townhouses and boutique apartments; as well as land and development opportunities.
He's committed to the success of the team members at ARG, and together with business partner Guntur, works closely with providing service to ARG's builder/ developer partners and selling channels.
Sonya joined ARG with over 12 years of experience in the residential building and construction industry, working for small family owned companies through to ASX listed Blue Chips. Her experience spans across a variety of roles including Sales and Marketing, Contract Administration, H&L packaging, and Land Acquisitions where she has sharpened her keen eye for detail. Sonya enjoys all aspects of the building process and likes nothing more than seeing clients' goals coming to fruition.
Sonya's primary focus at ARG, as Contract Manager, sees her assisting selling partners from EOI right through to settlement.
In her personal time Sonya loves to travel (particularly via motorbike) and spend time with her family and friends.
Job Titles:
- Property Manager - Townsville
Sophie is ARG's dedicated Property Manager based in Townsville, and with a passion for real estate and helping others, she has hit the ground running as she takes on the ever-growing Townsville portfolio.
Sophie holds a Certificate 3 in Business and was awarded the School-based trainee/ Apprentice of the Year at the Queensland Training Awards in 2020 for the Central Queensland region and was a state finalist in QLD. Sophie grew up in Blackwater for 18 years and later moved to Rockhampton to start a career in real estate. She values resilience, persistence, consistency, understanding, and respect and her goal is to continuously develop herself and step out of her comfort zone each day. With strong communication skills, Sophie excels in handling difficult situations and ensuring customer satisfaction. Her ability to adapt to change and stick to tasks is a testament to her dedication and hard work.
In Sophie's free time, you will find her going to the beach with friends, paddleboarding, spending time with family, reading, and running. She also has a passion for car meets and cruises and is something she grew up doing with her family and now enjoys with her partner.
Sophie is driven by her mission to have a positive outlook on life and to strive to achieve the best outcomes for herself and others. With her skills and expertise, she is a valuable asset to the Property Management team.
Stacy started her career in real estate on the ground floor as a receptionist 15 years ago. Throughout her extensive career she has worked with many different agencies running vastly different structures.
While working as a consultant (director) she had the pleasure of going in and out of many agencies and speaking with a range of owners and licensees to see what worked and what didn't in the property management field.
Prior to her consulting role, she worked in property development. She started in site acquisition and was also part of the build process, with her involvement extending right through to handover and defects. Her skills in this area are exemplary and extensively benefit ARG clients today.
Stacy has an incredible devotion to the real estate industry, and this shows in every aspect of her work. She has a very detailed understanding of the legislation and her confident persona allows her to convey this to clients to achieve a positive outcome.
Job Titles:
- Assistant
- Property Manager
Tracy's journey in real estate industry began in 2019, from being an Assistant Property Manager to becoming an onsite Property Manager in various buildings. Her love of creating positive experiences for both landlords and tenants meant that she had found her niche. What she enjoys about working in Property Management is that every day is different and filled with a variety of fantastic challenges.
As a part of the team at ARG Property Management, Tracy, brings with her many years of customer service as well as ISO9000 quality management experience in IT industry. Tracy also shines when it comes to time management and problem solving as well as embracing a strong work ethic, making her an extremely valuable member to ARG Property Management.
In her free time, Tracy enjoys travelling, hiking and walking her little drama queen; a dog named Cookie.