SAAS GROWTH HACKER

I've been working for Quality Unit, focusing mostly on LiveAgent, since 2013. I've started in marketing, built a small team and was assigned another role - chief of customer success and overtook management of the customer service team as well. Fast forward to 2018 and we have a team of 6 on marketing&sales and another 20 on customer service... How I helped implement profitable growth marketing strategies and grew MRR from $20k to $250k for a bootstrapped SaaS. And how I did it again in 1/4 time for a VC-Backed SaaS.