SYMMETRIC VALUE CONSULTING

North American based, with a global reach, Symmetric Value Consulting is committed to looking deeper, thinking harder, and building stronger connections to accelerate the growth and success of software and technology companies... Symmetric Value Consulting helps organizations focus on the key relationships between the core internal business functions and their contribution to the overall Customer Success process... Symmetric Value Consulting goes well beyond NPS and CSAT to help companies measure the true value of the vendor to customer relationship. Symmetric Value Consulting helps vendors focus on customer ROI and business outcomes instead of only focusing the the revenue generations related to the LTV (LifeTime Value ) of the customer. Creating a sustainable balance between the ROI and LTV will generate customer loyalty and produce great customer evangelists for your products and services.