HOLLAND HEARING CENTER - Key Persons
Highly recommend….. I am very satisfied with my hearing aids and the service and support provided by Dr. Mangrem and her staff. My quality of life is greatly improved and I wish I had looked into this sooner. It's great to be able to hear people talking to me in restaurants without having my wife repeat their words back to me. Despite my remote location far from her office, Dr. Mangrem is able and happy to assist me with any adjustments that I need via functions on the associated smart phone app or via text or voice communications with a cell phone number that she provides. The hearing aids are very inconspicuous. Family and friends do not notice that I am wearing them until I mention it, and they are amazed at the near invisibility. They are very comfortable and I don't feel them as I go about my day. My health insurance covered a big chunk of the cost.
Claudia was born and raised in Abilene. She went to Abilene High and graduated in 2003. In 2006 she completed her Medical Assistant Course in San Antonio. She has over 10 years experience in the medical field. She enjoys the challenge of working as an insurance specialist.
Claudia has 3 daughters and 2 sons. She enjoys spending time with her family and friends.
She joined Holland in 2017 and worked with us for 4 years. She has recently moved back from Lubbock and is grateful to join our team again.
Job Titles:
- Hearing Instrument Specialist
Collin was born and raised right here in the Big Country, graduating from Jim Ned High School in 2013.
He joined Holland Hearing Center in September of 2016, first taking on the role of Hearing Aid Technician. He has since received on-the-job training from a superlative staff and has earned his Hearing Instrument Specialist (HIS) license.
Being a member of The Texas Hearing Aid Association has helped Collin stay up-to-date with the latest and greatest with hearing aid and fitting technology making sure he can help our patients to hear their best!
Collin spends the majority of his free time with his family, a beautiful wife and a very expressive set of twins.
If you get a chance, be sure to ask him about his hobbies. He does everything from playing guitar and leading worship at his local church to hunting, fishing, cooking, and occasionally woodwork.
Job Titles:
- Very Professional Manner and Convenient. Doctor and Staff Always Very Friendly and Willing to Help
Job Titles:
- Very Professional Very Personal and Professional!
Wow! I learned so much in my first visit with Dr. Mangrem. She's a true, dedicated professional who took the time to listen to my hearing challenge, and also asked all the right questions that led to the discovery of deeper, underlying issues.
I now understand the status of my hearing, likely causes for the issues I have, solutions to help me to mitigate the challenges and all based on scientific testing evidence that she discovered that brought many issues into focus for me.
I'm a patient for life, and am deeply grateful for the experience. I highly recommend Dr. Mangrem and her team.
"I was raised in an environment where my family members faced challenges related to their hearing, speech, and vision - all of these significantly impacted their ability to communicate effectively. Communication is a fundamental aspect of human existence, as it forms the foundation of our relationships with family, friends, colleagues, and greatly influences our brain health and overall quality of life."
Dr. Anum Khan was raised in Dallas; she received her Bachelor of Science in Speech and Hearing Sciences and Doctorate in Audiology degrees from the University of Texas at Dallas. She completed her one-year externship at the Callier Center for Communication Disorders. Prior to joining Holland Hearing Center in Abilene, Dr. Khan dedicated seven years of her professional career to serving the Dallas community, where she recognized the growing demand for hearing care services in smaller cities. Dr. Khan is committed to providing compassionate and personalized hearing care by offering counseling, education, and support to individuals and families dealing with hearing loss.
Dr Mangrem is very knowledgeable about her field. I have a pair of hearing aids for the VA. She was able to better balance them so that I could hear the correct tones equally. What a difference it has made when it come to my conversations now. Thank you!
Dr. Mangrem is awesome! I went there for hearing problem a couple of years ago and walked out with a great hearing aid that also works on Bluetooth with my phone. I went back this year to get some Soundgear molded earplugs that amplify sound and automatically protect my ears from gun shots. I have used them twice for dove hunting and and they work great. They shut off and back on so fast, you don't even notice it other than no more ringing ears from shooting without ear protection.
Kandi, originally from Dallas, Texas, happily settled in the Big County. She attended Clyde ISD, followed by Clyde High School. After graduation, she opted to pursue a medical career by studying at Tarleton State University.
Kandi gained eight years of medical experience before deciding to stay home with her two children. Eventually, she worked at her daughter's school prior to joining the Holland Hearing team.
As our patient care coordinator, Kandi strives to make each patient's experience a positive one. Much of her day involves handling patient inquiries, booking appointments, and ensuring the office runs smoothly.
In her free time, Kandi loves traveling with her family and friends in addition to being an outdoor enthusiast. She can also be found cheering her kids on at their sporting events. Kandi wholeheartedly believes if you put God first, you'll never come last.
I'm so blessed I found out about you and "listened " to you . I got four grandsons that make hearing a lot more important to me these days. I couldn't respect the culture at Holland Hearing more and tell everyone that's interested in better hearing about you. Collin is simply superb and everyone else makes a visit a good thing not a chore. I wish you continued success because you deserve it.
Kolton is originally from the Big Country. He moved to Wisconsin when he was young and graduated from Sheboygan North High School in 2019. Kolton continued his education at the University of Wisconsin-Stevens Point where he double majored in communication sciences & disorders and psychology with a minor in behavioral neuroscience, earning himself a Bachelor of Science degree.
Kolton is thrilled to be back in the Big Country and has recently joined the Holland Hearing Center team as a technician. His main responsibilities include assisting patients with their devices and ensuring their hearing aids are clean and in excellent working condition.
In his free time, Kolton enjoys baking, hiking, kayaking, and spending time with Ruthie, his Maine Coon cat.
Kolton will be attending Texas Tech University Health Sciences Center this fall to work on his Clinical Doctorate in Audiology. Wreck 'em!
McKenzie was born and raised in Abilene and graduated from Cooper High School.
As our patient care coordinator, McKenzie's daily responsibilities include greeting patients upon their arrival, making appointments, and assisting patients with any questions they may have.
McKenzie loves interacting with our patients and putting them at ease. She is passionate about helping people and loves to make them laugh - two qualities that certainly help our patients feel at home!
Outside of Holland Hearing, McKenzie's life is busy but fulfilling. She is mom to two young boys and an adorably sweet puppy named Lily. McKenzie loves spending time with her family, discovering new places, and getting creative with arts and crafts projects.
Job Titles:
- Great and Professional Service
Everyone in the office very pleasant and professional. The office is beautiful decorated nicely and very clean. Dr Holland very pleasant and professional. She asked me a lot of questions before testing me to see what my hearing issues were. She tested my hearing explaining my test results to me. Cleaned and repaired my hearing aids then reprogrammed and updated them for me. I was very happy with my results and very pleased with her service. She is a very kind and compassionate person. They made me a follow up appointment and I am so happy that I found a wonderful hearing professional for my care. Thank you!!
Awesome Staff!! Awesome Audiologist!!! Amazing Customer Service!!! Reluctantly I was able to get my husband to agree to get his ears checked. He was so confident his hearing was fine we even had a wager on it lol Needless to say I won! Dr. Holland was absolutely Amazing! After all tests were complete, she was to explain and show my husband with graphs the threshold of his hearing loss. He was actually surprised as to the extent of his hearing loss but she was able to break down in detail and lay man's terms so we could both understand. To my husbands credit, he took they step and purchased hearing devices. I feel it noteworthy to add there was absolutely no pressure to do so, it was presented to us as "when we're ready" or "at our own pace". I don't even know where to start?? It was to the point we argued over what he thought I said... It's so nice to have a conversation and not have an unnecessary emotional reaction and undo conflict. I can't thank Dr. Holland and her Staff enough!! Our visit was very individual and personal. She took her time and we never felt rushed or pressured. I wish I could give 10 stars!! I HIGHLY recommend Holland Hearing Center!!!