RAISEATICKET

Simplicity is the ultimate in sophistication. Raiseaticket is designed to be simple and intuitive for customer support agents. On raiseaticket helpdesk platform, agents could focus on supporting the customers than managing the system. It has the capability of delivering insights and holistic monitoring of support operations to supervisors and management through a powerful dashboard with an extensive set of reporting tools. The platform allows for the use of multiple service level agreements (SLAs) that define the level of expected service you deliver to your customers... Raiseaticket is a simple web-based helpdesk solution. It has been developed by a team of experienced developers and infrastructure experts and is backed by insights from Customer Care leaders experienced in the Enterprise, Aviation, Contact Centre, Logistics, Government, Healthcare, Insurance, Managed Service providers and Technology Industries. The system is built to service organizations of all sizes and can handle..

Primary location: Pondicherry India