A2B EXCELLENCE - Key Persons


Cari Hewer

Job Titles:
  • Lead Consultant
Cari specialises in communication and motivation. As such, she is an important enabler of our core proposition: that Lean process improvement relies fundamentally on engagement at all levels with project stakeholders. Cari's in-depth understanding of large and complex organisations and the hierarchies they involve mean that she can quickly identify efficiencies and add value to the solutions we recommend with insight and confidence. Career Highlights: Over 13 years of experience in the UK public sector, working in cultural relations, inspection, and regulation agencies on varied projects: from managing international seminars to delivering communications campaigns and building new online tools and communities. In these roles she has a record of implementing best-practice communication techniques to unite disparate groups with often very different priorities around common goals.

Daniel Agutter

Job Titles:
  • Lead Consultant
  • Lead Consultant With
Daniel is a Lead Consultant with A2B Excellence, specialising in Lean processes. He has a decade of real-world experience in Lean Construction methodologies from a respected career at London Underground and is a world-renowned expert on Collaborative Planning. He plays a leading role in promoting inter-industry best practice with the Collaborative Project Team Programme, which is sponsored by the Infrastructure Client Group and supported by Infrastructure UK and the Institution of Civil Engineers. Career Highlights: Played a key role in change management processes across London Underground, developing and implementing innovative supply chain management strategies on multi-million pound programmes.

Hugh Dunford

Job Titles:
  • Associate
  • Consultant
  • Principal Consultant With
Hugh is a Principal Consultant with A2B Excellence; specialising in Lean process management in the rail sector. He has 8 years top-flight Lean management experience in rail, on a range of process improvement projects within London Underground and Metronet Rail, most recently leading the business improvement team, including a Six Sigma team facilitating the drive to improve reliability, efficiency and safety across London's tube network. Career Highlights: As Senior Business Improvement Manager for TfL, ran a team of 11 Lean/Six-Sigma specialists across LUL directorates, delivering improvements in reliability, efficiency and safety to meet Mayoral targets

Jim Abbatt - Managing Director

Job Titles:
  • Managing Director
Want Jim to speak at your event about employee engagement, Lean processes or efficiency? Read his Speaker Profile. I passionately believe that the biggest asset of any organisation are the people working within it. As a creator, developer, executive coach, master trainer, advisor and guest lecturer on ‘Transformation and Culture Change' initiatives, my speciality is focusing on releasing latent staff performance to help organisations fulfil their potential and contribute to the overall success of London, and the UK.

Kelly Pimm

Job Titles:
  • Group HR Manager
Kelly is the administrative heart of A2B Excellence and also our in-house HR specialist. She has over 25 years' experience in business administration and management including HR, Recruitment/Resourcing, Payroll and Travel Management. She has brought professionalism and a disciplined approach to multinationals and start-ups in a career across legal and professional services businesses and ensures that all our clients receive a world-class experience from every engagement. Career Highlights: Research, management and implementation of all payroll, HR and training policies and procedures for 500+ employees across eight sites around the UK.

Kristan J. Taberner

Job Titles:
  • Associate
  • Consultant
Kristan specialises in technical analysis. With over 10 years in project and product management in the rail and construction industry (Otis, ThyssenKrupp, London Underground), he has respected insight in both the commercial and technical aspects of engineering. He has unrivalled end-to-end experience of the multiple pressures of financing, client expectations, safety priorities and customer demand on major projects, and his elite technical skills and attention to detail allow A2B to deliver realistic insight and planning to any project. Career Highlights: At London Underground, co-produced a Lean-inspired procurement strategy (externally validated by Infrastructure UK) to make London Underground a wiser buyer, as set out in the Government's construction strategy; now in use on 71 station upgrade projects.

Nick Turner

Job Titles:
  • Associate
  • Consultant
  • Principal Consultant With
Nick is a Principal Consultant with A2B Excellence, specialising in finance. An experienced commercial accountant, he joined us from TfL. As well as a natural enthusiasm for process improvement, Nick brings credible and forensic financial insight and a rich understanding of the rail sector to our team. This allows us to identify the key drivers and commercial opportunities in any process with confidence, and to engender predictable, sustainable and incremental outcomes. Career Highlights: Built a support model and finance team from scratch to manage Network Rail's Property project portfolio, which provided analysis and commercial advice on demand to the rest of the business.

Phil Gray

Job Titles:
  • Associate
  • Consultant
Phil brings A2B Excellence the benefit of a world-class career in change management across multiple sectors, particularly finance, services and technology. A natural operations problem-solver, he has a sustained record in establishing and implementing effective strategies for efficiencies and growth. He has the vision to address underperformance and drive recovery plans whilst never forgetting the A2B methodology: that management, mentorship and development of staff is the only way to consistently deliver exceptional results. Career Highlights: Complete systems review for a large AV company, identifying divisional and departmental requirements and solutions via a detailed bespoke scoping document. Project managed design, implementation, software installation, training and hand-over in collaboration with business sponsors.