HEALTHCORE - Key Persons
Job Titles:
- President & CEO of Corregidor Foundation, Inc.
Hon. Cynthia Carrion Norton is the President & CEO of Corregidor Foundation, Inc. and formerly President and Chief Operating Officer of the Philippine Tourism Promotions Board. From 2003 to 2010, she was appointed Undersecretary of the Philippine Department of Tourism for Sports and Wellness while concurrently serving as the Executive Director of the Philippine Commission on Sports Scuba Diving for several years.
At present, she is Commissioner of the Philippine Sports Commission; Chef De Mission to 2017 SEA Games held in Kuala Lumpur; President of the Gymnastics Association of the Philippines; Board Member of the Philippine Olympic Committee; Vice President for Asian Gymnastics Union; and Executive Committee Member of the Women in Gymnastics Commission under the Federation International de Gymnastique.
She has achieved various international awards that include:
Job Titles:
- Advisor
- Chief Partnerships Officer at Bumrungrad
David is a Chief Partnerships Officer at Bumrungrad and a seasoned healthcare executive whose experience spans for over 40 years which started with a stint in BlueCross and BlueShield in 1981 in South Caroina until he moved to hospital and clinic management for various organizations for many years in different capacities.
He is known as a master of creating efficiencies, but never at the expense of service. David is able to achive quality at a lower cost in Telemedicine, Medical Tourism, Contact Centers, Urgent Care/Retail Operations, e-commerce, and hospitals.
In 2006 to 2016, he was President and Chief Operating Officer of Companion Global Healthcare which pioneered employer-focused Medical Travel benefits. He launched the business of insuring and enabling internationally outsourced medical care wherein American patients were given the option to participate in overseas medical procedures, making global medicine a reality. Companion Global Healthcare was a wholly-owned subsidiary of BlueCross of South Carolina.
Between 2012 and 2017, he also served as President and Chief Operating Officer of UCI Medical Affiliates which is a provider of non-medical management services to 55 urgent care centers, 25 physical therapy centers, and a wellness center in South Carolina. Here, David introduced telemedicine, becoming the first U.S. urgent care enterprise to embrace and implement telemedicine.
David then journeyed to Bangkok, Thailand and from June, 2018 through June, 2020 he worked in the role of Chief Business Transformation Officer at Bumrungrad International Hospital, the #1 medical tourism hospital in the world. He currently serves as Chief of Service Excellence at Dubai-based Aster DM Healthcare.
David's proficiency includes: developing affiliates worldwide, engaging employees in excellence, fixing problems and growing revenue, planning strategy and business expansion, scaling multi-site operations, and transforming processes, quality and P&L.
Job Titles:
- Advisor
- Director General for the Association of Healthcare Providers
Dr. Girdhar J. Gyani is currently the Director General for the Association of Healthcare Providers in India (AHPI). AHPI is a conglomeration of practically all healthcare providers working closely with the key stakeholders i.e. the Government and the Society to realise the Universal Health Coverage. Its mission is to build capacity in Indian health system with focus on patient safety and affordability.
Prior to this, Dr. Gyani was Secretary General of Quality Council of India (2003-2012), an apex national body responsible for establishing and operating national accreditation structure and promoting quality in all walks of life. Dr Gyani introduced a number of measures, integrating quality into regulatory framework in the areas of education, healthcare, environment, industry and public services, which are known to have resulted in to good governance practices. SME World Magazine, in its cover story of June 2012 issue, described him as Quality Man of India.
Dr. Gyani has been instrumental in formulation and operating of National Accreditation Board for Hospitals and Healthcare Providers (NABH), for the first time in the country. He was Principal Coordinator in the development of accreditation standard for hospitals and getting it accredited by International Society for Quality in Health Care (ISQua). Dr Gyani functioned as founder CEO of NABH until July 2012. During this period, about 200 leading hospitals in the country got accredited, providing boost to medical tourism. Dr. Gyani persuaded a number of state governments in improving quality in public health establishments including about 100 district hospitals through capacity building measures. This includes states like Gujarat, Kerala, Tamil Nadu, Karnataka and NCR Delhi. This has resulted in much needed improvement in patient safety indicators in these states.
Dr. Gyani has distinction of serving as elected director on board of International Society for Quality in Healthcare (ISQua) for 4 years from 2009 to 2013. Dr. Gyani is presently the surveyor for ISQua international accreditation program.
Dr. Gyani was nominated member of academic council of Medical Council of India (MCI) during 2012-13, with a view to facilitate objective assessment of medical colleges. Dr Gyani is very widely travelled, which has helped him to assimilate best practices from other countries. He has been popular speaker on Quality in healthcare at large number of the international events.
He is recipient of numerous awards and recognitions including; ‘16th Lal C. Verman Award' in year 2002 and ‘Rotary Centenary Award' in year 2004 for Excellence in the field of Quality. He was bestowed with ‘Lifetime achievement award', jointly by DRDO, Vivekananda Yoga University and Foundation for Quality in January 2015, for innovating quality for National Well Being. Consortium of Accredited Hospitals (CAHO) bestowed on him the ‘Lifetime Achievement Award' during their annual conclave in March 2016. Healthcare Executive magazine in its January 2015 issue complimented him as ‘CHANKYA of Quality'.
Job Titles:
- Chairman of Medicines Transparency Alliance
Governor Pagdanganan is presently also Chairman of Medicines Transparency Alliance, (MeTA) Inc., and Health Retirement and Tourism Alliance (HeaRT). He is also a member of the National Executive Board of the Boy Scouts of the Philippines where he has served as National President for four terms. He is also a Past President of the Rotary Club Of Manila, the first Rotary Club in Asia, and Past District Governor of Rotary International District 3810.
Roberto Pagdanganan, fondly called Obet or Gov (short for Governor because of his 12-year stint as Governor of the Province of Bulacan), has had an extensive experience in the private sector-business, academe and civil society organizations-and in government service. He was a senior executive in Unilever and a part time professorial lecturer in chemical engineering and MBA subjects, before he joined the government in 1986.
Obet was a most outstanding public servant, and had received numerous awards and recognitions. These include Most Outstanding Alumnus awards from all the schools he attended, and the Lifetime Achievement Award, the highest award, from the Boy Scouts of the Philippines. He also received a Legion of Honor award from President Cory Aquino for his role in fighting coup attempts during her term.
Obet considers himself particularly fortunate to have led the successful struggle of local officials for local autonomy, as President of The League of Provinces, and founding Chairman of the League of Leagues of Local Government Units, later known as Union of Local Authorities of the Philippines, ULAP. He is a foremost advocate for equitable national progress through cooperative development.
As Tourism Secretary, Obet initiated the opening of the Tourism Office in Beijing China and signed the MOA for tourism cooperation between the Philippines and China on September 5, 2004. As Chairman and President of PITC and PITC Pharma, he also spearheaded the quest to improve access to quality and affordable medicines for the Filipino people through the "Botika ng Bayan".
Job Titles:
- Chairman of the Philippines - India Business Council
Johnny is the Chairman of the Philippines-India Business Council (PIBC), a subsidiary designated "India Desk" under the Philippine Chamber of Commerce and Industry (PCCI). He has been working on bringing the Philippines and India together, way back from 2002, officially beginning during his term as President for the Federation of Indian Chamber of Commerce and Industry (Philippines). He is also the appointed Country Chair for the ASEAN-India Business Council (Philippines). He has represented the Philippines in various ASEAN meets under the umbrella of the ASEAN-India Business Council and has made it his personal interest passion in furthering the business relationship between India, the Philippines, and the ASEAN Countries.
Job Titles:
- Certified Auditor
- Executive Director - Swiss Approval International
- Expert in Quality Management Systems
Ms. Angeliki Katsapi is an internationally active certified auditor for quality and safety management systems in healthcare and medical tourism services. She is the Executive Director of Swiss Approval International (the Swiss Certification Body) in the Hospitality and Healthcare sectors and the Managing Director of Swiss Approval Technische Bewertung S.A. (Certification Center of South East Europe- Middle East). She is an International Assessor of the German Certification Body, Temos International and responsible of the representation office of Temos International in Greece and in Cyprus. Furthermore, Ms Katsapi had studied Nursing Science, holds an MSc in Health Informatics and Healthcare Management, she is an IRCA certified Lead Auditor and, worldwide acknowledged Lead Tutor for ISO 9001:2015 QMSLA, and BS EN 15224:2016.
Ms Katsapi is an expert in Quality Management Systems and Quality Assurance in Healthcare and Medical Tourism having 6 years of experience as a leading assessor, trainer and/ or consultant in various countries as Turkey, Brazil, China, Hungary, Ukraine, Iran, Germany, Cyprus, Albania and Greece.
She has been working in pilot projects focusing on Healthcare - related quality issues such as the accreditation program of UKAS (United Kingdom Accreditation System) for the European Directive EN 15224 regarding Quality Assurance Management in Healthcare services.
In the past, she has been holding executive positions in the Greek Healthcare sector such as:
Joyce was the former Country Head for Aster DM Healthcare (Philippines), formerly Regional Representative of Temos certification based in Germany, Representative for NABH International and by Swiss Approval International for ISO certifications in healthcare and hospitality services. In 2015, she was licensed as a National Assessor for the Accommodation Sector by the Philippines' Department of Tourism. In addition, she authored the Philippine Medical Tourism Compendium and served as Contributing Editor to Philippine Daily Inquirer for the Philippine Health and Wellness Travel section. She worked for 12 years in investment banking where she held various positions.
An entrepreneur before entrepreneurship became a buzzword. Armed with 45 years worth of real-world expertise in building companies from the ground up, Ravi founded Mercatus Capital in 2006, to nurture and invest in the next generation of start-up businesses. Ravi's other successes range from growing his own law practice into a multi-partnership firm, to building properties across the Asia Pacific region, to being instrumental in the launches of several IPOs on the Australian and Singaporean stock exchanges.
Ravi was also the Executive Chairman and President of Fisher Scientific Inc. for the Asia Pacific region. Currently, Ravi - having taken a back seat to focus on his family and personal interests - is the Chairman Emeritus of Eight Mercatus, where his philanthropic support and expertise remain vital.
Chairman of the Board of E-HealthCore, has had an extensive experience in private sector and government service as well as in civil society organizations. Starting as a management trainee in 1968, he held various senior technical and marketing management positions at Unilever Philippines until he joined the government when he was appointed OIC Governor of the province of Bulacan in March, 1986. He went on to serve as Bulacan Governor for 12 years during which time he was elected as National President of the League of Provinces for 3 terms and founding Chairman of the League of Leagues later renamed Union of Local Authorities of the Philippines. He had also served as Chairman of the Cooperative Development Authority, Secretary of Department of Agrarian Reforms, Secretary of Tourism, Chairman of Philippine International Trading Corporation, and founding Chairman of PITC Pharmaceuticals Inc, now known as PPPI, which launched the "Botika ng Bayan" Program to promote safe and affordable generic medicines.
Gov Pagdanganan graduated with the degrees of Bachelor of Chemical Engineering, summa cum laude, in 1968, and Bachelor of Laws in 1990, from Manuel L. Quezon University. He obtained a Masters in Business Administration at Dela Salle University in 1980. He was also granted a Doctorate in Education Management, honoris causa, by the Bulacan State University in 1995. He is presently a part-time professorial lecturer at the Polytechnic University of the Philippines Open University System and an Eminent Fellow at the Philippine Public Safety College.