SIMPLEDESK

SimpleDesk traces its roots back to the end of 2009 when a group of Customizers from the SMF Team agreed to collaborate on a mod for SMF. It was only one of a few initial ideas, but it proved to be the most useful of that group. With numerous requests for helpdesk mods from the SMF Community and simplemachines.org's own need for better helpdesk software, the development of SimpleDesk would benefit a large number of people. Thus, SimpleDesk was born with a strong mission and clear objectives... SimpleDesk provides a fully integrated ticket based help desk solution, with the capability to have the forum and have full ticket to topic and back functionality, or run in a standalone mode. SimpleDesk follows a rapid development cycle focusing on adding a few features at a time, and releasing often... In addition to its mission and objectives, SimpleDesk strives to accomplish additional goals, as well.