ADAPTIVE CAPACITY

Adaptive Capacity Labs, LLC is a research and development company focused on helping technology-reliant organizations capture critical knowledge and learnings from unexpected events and incidents, such as outages, degradations, and privacy breaches... Occasionally we offer open online workshops: a hands-on "learning-by-doing" experience drawing on real incidents. The format blends training and coaching to equip participants with critical analytic and investigational skills... We have over four decades of experience with incident analysis and organizational learning from events in complex systems. We've worked with organizations in tech, medicine, aerospace, finance, and manufacturing. We study decision making, problem detection and identification, and diagnosis and response coordination - all under "normal" conditions of increasing pressure, complexity, ambiguity, uncertainty, and high consequences of failure.

Also known as: Adaptive Capacity Labs, Adaptive Capacity Labs, LLC