CHAGENCY

We're a design agency that helps SaaS companies reduce user churn. More often than not, startups founders (so not just SaaS founders) reach out to us for help or guidance and there's been an increase lately in numbers of those who ask for help in regards to raising funds... We believe experiences are not only the reason why users choose not to leave but also what generates word of mouth. We're building a credo around this belief and throughout our journey we have formalized our diagnostic process that helps us achieve these results. Using a proven set of tools in a series of steps, we keep on succeeding in creating, analyzing, adapting, designing and implementing experiences that keep users onboard... A design consultancy focused on SaaS products. We are helping SaaS CEOs reduce user churn, focusing on business outcomes, whether it's increasing ARR, CLV, ARPU or decreasing CAC.

Primary location: United Kingdom