INDEEDIT - Key Persons
Job Titles:
- Support Engineer III, Special Projects
Expertise:
Architecting creative solutions to problems with technology. I have a lot of history with Microsoft Windows and PowerShell, and I enjoy helping non-profits with technology.
Chase Bank App - Yes, it sounds boring… but the things you can do with it are just a marvel of app development. I mean, 10 years ago would anyone think they'd be able to take a picture of a check, and have the money deposited straight to your account?
Expertise:
Helping the team stay organized, on track, and taking care of the little details. I also help out on the phones sometimes.
Job Titles:
- Support Engineer III & Implementation Team Lead
Expertise: I also assist clients on-site and remotely with a wide variety of computer, server, and network technical issues, as well as quoting and installing projects of all sorts.
Background: Been working in IT since 2006, and with company since 2011. I have my Associates degree in Electronic and Computer Technology and a Bachelor's in Technical Management.
Expertise:
After spending nearly eight years mentoring and assisting clients and coworkers through tricky tech questions and working to build our amazing team as the VP of Technical Services, I took over the company from the founder, Jason Pongratz, in December of 2017 to continue our growth into an even more efficient, friendly and customer-focused team!
Expertise:
Working to build relationships with customers and employees to grow into an even more efficient, friendly and customer-focused team solving your technology problems!
Job Titles:
- Plex Media Server - Brings All My Movie Goodness to the Big Screen
Expertise:
IT Jedi Master of Triage. I specialized in all aspects of corporate network support. My bread and butter was network/server migrations, troubleshooting, and disaster recovery before moving into the Vice President, and then in May 2021, President roles in the organization where I can lead the team towards doing the same great technical work while making sure the whole company is operating smoothly and serving our clients well!
Expertise:
IT Jedi Master of Triage. I'm here to keep our clients happy, team running smoothly, and to make sure that my former specialization in all aspects of corporate network support is transferred to the rest of the team so we can provide amazing service!
Job Titles:
- Support Engineer III, Support Team
Expertise: Providing general support technical support for our business clients. I also help residents in Fishers both in-shop and on-site.
Background: I have a BS in Computer Information and Technology (with a concentration in Networking) from IUPUI. I've been with the company since 2012.
Family Stats: I come from a big Irish Catholic family. I have 4 brothers, 4 sisters, and 2 loving parents.
Expertise:
Remote computer support and troubleshooting
Expertise:
Remote computer support and troubleshooting
Expertise:
Remote computer support and troubleshooting