RESOLUTE PROPERTY MANAGEMENT - Key Persons

Job Titles:

• Accounts Receivable
• Maintenance Manager

April came to Resolute in November of 2012. She is married to Gabe, has two sons, Jason and Colin, and a cat, Chase. She is a graduate of NC State University and maintains a strong background in customer service and accounts receivable processes. April oversees Resolute's accounts receivables, maintenance operations, tenant accounts, collections, evictions/legal processes and property related HOA items. She has served on her neighborhood HOA Board, which is just one of many ways that she has shown her desire to help others and her community.

Job Titles:

• Accounts Payable / / Marketing Manager

Dottie has been a Raleigh resident since 2012. She is a graduate of UNC Charlotte and is married to Jon, an Army Veteran, has two sons - Patrick and Jackson, a daughter Ellie, 2 cats and a labradoodle. She started with Resolute while in college and is now the Manager for Accounts Payables and Marketing, which incorporates the reconciliation of owner accounts, new client portfolio setup, managing of owner files and security deposit disbursements. Dottie also schedules and maintains the company and rental property marketing. In the past, Dottie was very involved in VAE (Visual Art Exchange) and worked events such as SPARKcon and Ignite which are held in the downtown Raleigh area. Dottie also served as the Superintendent of Arts and Photography for the North Carolina State Fair.

Job Titles:

• Owner
• Member of the Raleigh Regional Association of Realtors

Owner // Broker in Charge // Licensed Real Estate Broker With more and more property owners turning to rental options, Miki has been successfully assisting them in the managing of their properties as a Broker for several years. Always wanting to give the best service possible, she decided to improve the management options for her clients by expanding. Miki took the initiative to create a property management company that would be full service and that would give the best management resources possible. Providing the level of management a property owner deserves requires a broad range of resources. That is why she made sure that the other principles involved had the skills, knowledge and resources needed to do it right. Building Resolute Property Management on the foundation of her experience, and that of two General Contractors with management experience, was her way of making sure all property owners are empowered with the best team at their door. Licensed and working full time in real estate sales and marketing since 2000, Miki brings an indepth knowledge of the Triangle residential market. She has earned many awards throughout the years that include Listing Agent of the Year, Award of Honor and regular monthly sales and marketing awards. She continues to represent buyers/investors throughout Wake County whether helping a family find a home or an investor expand their investment port folio. Miki is a member of the Raleigh Regional Association of Realtors, the North Carolina Association of Realtors, the National Association of Realtors and is a graduate of the Inaugural Year, 2008 Raleigh Regional Association of Realtors Leadership Academy. In 2021 she was President Elect and in 2022, is President of the Triangle NARPM Chapter (National Association of Residential Property Managers)

Job Titles:

• Property Manager / / Licensed Real Estate Broker

Working as a licensed Broker since 2006, Natalee has represented buyers,sellers and in the last three years, investors by helping them find their next invesmtent and then managing their properties. Her management is concentrated primarily within Wake County and Downtown Raleigh. Transitioning her business included joining the Resolute Team to prepare for the growth she is bringing to her port folio. Natalee is Mother to two furbabies, Milo and Emma, both of which are rescue dogs. Having grown up in Pennsylvania, she moved to Raleigh in 1998 and has enjoyed the reduced amount of snow that Raleigh experiences.

Job Titles:

• Property and Leasing Manager / / Licensed Real Estate Broker

Having been involved in the real estate industry for over 20 years, Vickie has a vast array of attributes and knowledge that supports her job responsibilities. Vickie is a licensed Broker and has been with Resolute since March 2013. She is married to Jim and as they have had Great Danes for many years, she now has a much loved rescue dog, "Lucy". Vickie is a Property and Leasing Manager with Resolute, so her attention to detail is instrumental as she assists clients as a Property Manager and as she oversees tenant placement, turnovers, and renewals. In her off time, she loves anything related gardening and water related activities, especially kayaking.