VULNERABILITY REGISTRATION SERVICE - Key Persons
The course of Anthony's diverse career means that he can provide us with an invaluable amount of insight while we build our service. His experience means that he is sought after as lecturer and conference chair and to provide training. Anthony has worked with Barclays International, the Church of England Children's Society and the NSPCC as national fundraising organiser. He has held senior positions in the credit industry with Bentalls Plc and Asprey Plc and then joined the Consumer Credit Trade Association (CCTA) creating a long-running training operation. Much of this experience contributed to Anthony receiving the prestigious ‘Contribution to the Credit Industry' award at the Credit Today Award Ceremony in May 2006. Anthony was Chairman of the Central Region of the Civil Court Users Association (CCUA) for 19 years and now holds the position of Company Secretary for the CCUA. He was co-founder of the Money Advice Liaison Group and held the position of Chair for 29 years. He has held many distinguished positions in areas that are totally relevant to helping deal with vulnerability and made many contributions about how the issue should be addressed. He was appointed as a member of the Bristol University Personal Finance Research on vulnerability and he is a member of the Money and Mental Health Policy Institute Advisory Board
The course of Anthony's diverse career means that he can provide us with an invaluable… Read More
Job Titles:
- Board Member at Shakespeare Martineau. CIM Fellow. Leadership Fellow ( St George 's House, Windsor ) . Extensive Experience Read More
Following an executive management board role with an operating subsidiary of Lloyds Banking Group, Bruce spent the following 15 years providing management consultancy services to a number of blue-chip lending companies including Courts International, GE Capital and Provident Group.
Bruce has served up to the end of 2015 as Managing Director of two UK operating subsidiaries of Corelogic, Inc (NYSE: CLGX), a $3bn global data, analytics and related services company.
A credit risk professional with over 35 years operational management and leadership experience in the… Read More
Helen is an expert in consumer affairs, fraud and consumer credit-related issues. She has a… Read More
Helen is an expert in consumer affairs, fraud and consumer credit-related issues.
She has a proven track record for providing very practical advice and guidance in particular around data protection and works with organisations across all sectors helping them to both protect their data assets and also optimise their commercial opportunities.
Prior to co-founding Regulatory Strategies in 2009, Helen was Director of Consumer Affairs at the world's largest credit bureau, Experian PLC.
She has headed up a 130+ strong Consumer Help Service team handling credit report and related queries ensuring Data Protection and Consumer Credit Act compliance and set up the UK's largest credit report monitoring and fraud prevention service and initiated the UK's first victim of fraud service.
Helen has been responsible for developing highly respected education and financial literacy programmes and is a media trained spokesperson on consumer and fraud-related issues.
Job Titles:
- Experian 's Head of Consumer Affairs
James is Experian's Head of Consumer Affairs and leads the company's public education programme guiding people on subjects such as credit reporting, credit scoring and identity fraud. James regularly features on television and radio and in print and online media. He also runs an expert advice column on the Experian website and represents Experian at cross-industry forums. He is a director of the Money Advice Liaison Group (MALG). James' focus is upon supporting the consumer and enabling them to understand how their financial affairs will impact their lives.
James is Experian's Head of Consumer Affairs and leads the company's public education programme guiding… Read More
Kevin Still has 35+ years of experience in the credit industry, financial services and public… Read More
With over fifteen years in industry, Alexandra has held senior strategic and operational roles in both financial services and regulatory compliance.
Alexandra started her career as a graduate recruit to HSBC - covering all aspects of branch and retail banking. She rose through the ranks to become Deputy Regional Director SSM of Greater London Region, before leaving to join the Financial Ombudsman Service in 2012.
At the ombudsman service, Alexandra led on diverse casework areas including pensions, investments and jurisdiction, with responsibility for planning and directing different elements of the operation. Key initiatives that Alexandra was involved with were the rapid growth of the PPI casework management model; knowledge resource systems and management information reporting among others.
On joining Registry Trust in September 2017 as the Director of Operations and Deputy CEO, Alexandra took on responsibility for compliance, business development, contract management and complaints. The board of Registry Trust formally appointed Alexandra as CEO on 30 July 2019.
With over fifteen years in industry, Alexandra has held senior strategic and operational roles in… Read More
Mark has worked in consumer credit activities for over 30 years and his passion is achieving a good customer outcome for vulnerable consumers.
Mark enjoys attending consumer credit trade assocaiton workshops and regulatory rountable meetings up and down the country.
Mark has worked in consumer credit activities for over 30 years and his passion is… Read More
With over eighteen years in financial services, Natalie has held a range of senior leadership roles, specialising in customer centric disciplines.
She has wide ranging commercial experience having led brand and marketing teams, customer experience, journey management and proposition design as well as working with many cross industry networks and partnerships to create unique to market offerings that truly support customers. Natalie's experience means she brings a depth of knowledge of the banking challenges from a customers' perspective and champions the role that all financial services and utilities must play to support all areas of society, especially in a growing digital landscape.
With over eighteen years in financial services, Natalie has held a range of senior leadership… Read More
Nigel has worked in consumer credit activities for over 30 years and brings a wealth of hands on experience to his role as Director of the VRS. Nigel has sat on the board of numerous trade associations providing alternative consumer financial services. Nigel likes to make use of his National Trust membership with his family during the weekends.
Nigel has worked in consumer credit activities for over 30 years and brings a wealth… Read More
Job Titles:
- Director
- Owner of DDI Software
Scott Dawson is the owner of DDI Software (www.ddisoftware.co.uk) and heads up all systems development for the Vulnerability Registration Service. Scott's background at DDI has given him unique opportunities to develop innovative technology solutions to dynamic operational and regulatory requirements across a variety of sectors.
When not sitting in front of his laptop Scott spends as much time as possible in the hills of Scotland where he is attempting to complete the Munros.
Scott Dawson is the owner of DDI Software (www.ddisoftware.co.uk) and heads up all systems development… Read More
Following a 20 year career at Experian plc, Tony worked for Corelogic Teletrack UK as a consultant, recruiting new clients, developing products and services, liaising with industry trade associations and maintaining regular contact with government bodies and regulators.
During this time he has worked closely with the consumer credit marketplace, most recently to establish Corelogic Teletrack UK as the preferred credit reference agency for non-traditional lending during its operation from 2006 to 2015.
He began his 35 year financial services career with NCR, where he helped develop the ATM network for major banks and building societies, with emphasis on the implementation of anti-fraud measures, critical to the roll-out of the network.
Tony then moved to Experian and held a number of leadership positions including sales director, managing director of the business information division, managing director of the consumer services division and international strategic sales director. He represented Experian on various industry bodies including the FLA, CCTA, SCOR and CIFAS.
Following a 20 year career at Experian plc, Tony worked for Corelogic Teletrack UK as… Read More