KYLE BENSON

Today I returned to the office after being at Oracle OpenWorld all last week. After I caught up on emails, a co-worker came to me with an issue the Training team was seeing in our Training environment. This environment gets refreshed every weekend, so there a normally very few issues. However, the past few weeks they were having issues submitting Expense report sheets for approval. When the user would submit, the status would change to "Submission in Process" and wouldn't move forward in the approval process. The sheet would show no approvers and the expected approvers had no new work in their worklist. They all assumed some AWE or Security configuration was missing or messed up. This didn't make sense to me, since the environment was being refreshed weekly and working fine up to this point. That being said, I still looked there for a solution, as I had no other ideas. Everything seemed to look OK, matching our production environment for the most part... Here are a few examples of..