PNW HELPING HANDS - Key Persons


Aliya Thomas

Job Titles:
  • Brooke Program Manager, PNW Helping Hands Inc

Amanda Webb

Job Titles:
  • Jace Program Manager, PNW Helping Hands Inc
Amanda has a passion for working with youth and has been working in the field for 12 years, including her time as a preschool teacher. Amanda has been working in Behavioral Rehabilitation for 6 years, joining our team in 2021. Amanda is a proud mom of 2 very bright boys who she can always be found enjoying time with when not at work.

Amber Webb

Job Titles:
  • Balfour Program Manager, PNW Helping Hands Inc
  • Director, PNW Helping Hands Inc
Amber has been working in the BRS field for 8 years, she has a pasion for supporting youth from various backgrounds as they navigate adolescence. Amber joined our team in 2021, she started as a Program Manager and quickly moved her way up to a Director position. Amber has a beautiful 7-year-old son and enjoys spending her free time traveling and exploring the pacific northwest.

Blake McFrederick

Job Titles:
  • President, PNW Helping Hands Inc
Blake has been an integral part of the PNW Helping Hands family since 2011. Before joining PNW Helping Hands, he gained eight years of experience in working with the population requiring Behavioral Rehabilitation Services (BRS) in other organizations. Blake has lived in Spokane for the entirety of his life and has chosen to raise his four sons in the Spokane Valley with his Wife.

Ed Schafer

Job Titles:
  • Director, PNW Helping Hands Inc
  • Elgin Program Manager, PNW Helping Hands Inc
Ed graduated from EWU with a Bachelor's in Marketing and Business Management with a minor in communication. Ed was the managing partner of a successful business for 30 years here in Spokane, during which time he worked with the special Olympics and local high schools through career focus. Ed joined our team in 2022, he is married and has a large, blended family including 5 grandkids and 3 dogs

Jamil Shirzad

Job Titles:
  • Mikhail Program Manager, PNW Helping Hands Inc
Jamil received his master's degree in Persian literature from Kabul University, then joined on as an associate professor for 4 years. Jamil joined our team in 2017 as an RTC, then was later promoted to Program Manager. Jamil is excited to work with unaccompanied refugee minors to help them intergrate into society and become independent. This is his way of giving back to the community to which he feels he owes a lot.

Jason Gregory

Job Titles:
  • CEO / Owner, PNW Helping Hands Inc
Jason has worked with the Behavioral Rehabilitation Services (BRS) population since 1998. Prior to him establishing PNW Helping Hands, his BRS experience started as a front line staff, working his way up to a Program Manager, and then a Director for other agencies. His duties included, but were not limited to, training staff, overseeing and implementing the treatment of clients, participating in the client admissions all while maintaining compliance with the BRS contract. He has both the educational background and real-life experience that is essential in understanding the population we serve. He believes with his passion and experience, he can and has made positive changes in our youth.

Justin Norwood

Job Titles:
  • Hunter Program Manager, PNW Helping Hands Inc
Justin joined our team in 2022, he spent many years volunteering in the community and has been working the the BRS field since 2018. Justin is originally from Chicago and moved to Washington many years ago. He is currently in school seeking a degree in addiction studies and hopes to further increase his ability to help the youth. Justin spends his free time with his beautiful wife and three year old daughter.

Kendra Tilson

Job Titles:
  • Vice President, PNW Helping Hands Inc
Kendra became a part of the PNW Helping Hands family in 2017. With a Master's Degree in Business Administration and a Bachelor's in General Business Management, she came to the organization with previous work experience in administration, benefits, and human resources. She has lived in Spokane for twenty years and resides in the Spokane Valley with her two daughters.

Marlo Mendez

Job Titles:
  • Nathan Program Manager, PNW Helping Hands Inc
Marlo has been working in this field for 16 years, helping create and facilitate multiple programs for at risk youth. She spent 11 years working at a Native American youth facility assisting them with alternative schooling and the GED program among many other things. Marlo is also on the board of directors for both the JITA and Shale Coalition.

Tyler Gamboa

Job Titles:
  • Assistant Office Manager
  • Human Resources Manager, PNW Helping Hands Inc
Tyler joined our team in 2022 as the Assistant Office Manager and worked his way up to HR. He graduated from EWU with his Bachelors in Business Management. Tyler is passionate about helping others succeed, and in his free time he can be found on a disc golf course or spending time with his wife and daughter.