FAN INSIGHTS LIMITED

• 70210 - Public relations and communications activities

Think Fan Engagement (TFE) was founded by Kevin Rye, an expert in Fan Engagement & the relationship between fans and clubs, and creator of the Fan Engagement Index... TFE advises and works with owners, administrators, other rights holders (leagues, associations), brands and other organisations who seek to understand fans and the relationships they have with their clubs. We strongly advocating a culture of listening... How about apps, data, Fan Experience, and all those things? Yes, they're important for revenue, insight, and sheer enjoyment of a matchday or other event, but the first thing to think about is the relationship and how it works, not what you're selling them or trying to monetise. Only when you've learned to do the basics - to listen and engage meaningfully - will you be able to do the rest well.

Registration numbers: 12078766 (CH)

Primary location: GUILDFORD ENGLAND