K12 CX REPORT

The annual State of K-12 Customer Experience Report is the first-ever national study to examine the impact of quality of community engagement and the customer experience on K-12 education... Featuring responses from more than 500 school leaders, including superintendents, department heads, school board members and building principals, the report offers research, recommendations and sample customer service standards for school leaders who are committed to building community trust and making customer service a strategic priority in their districts... Find out what separates K-12 customer experience from other forms of service, and learn how school leaders are using a commitment to customer service to address critical areas of need, from competition to safety to transportation to teacher and staff morale.

Primary location: Herndon United States