SX3 - Key Persons
Job Titles:
- Managing Director
- Consultancy
Adrian Gilbert is always happy to talk to journalists regarding issues that have an impact upon the industry. Adrian offers expertise across a number of lines of business, principally Motor, Property and Casualty, but also Product Protection and Legal Expenses. Current areas of interest include the impact new technology (including AI) on insurance claims, the Civil Liability Bill and GDPR.
Adrian is a highly skilled and versatile insurance professional, with a successful track record in managing claims operations, strategy, customer relations, people, supply chain and technical. He has a wealth of experience across a number of lines of business, principally Motor, Property and Casualty, but also Product Protection and Legal Expenses.
Adrian has performed a of roles within claims including Claims Director, Head of Motor Claims, Head of UK Casualty Claims, Strategic Development Manager, Supply Chain Manager and Technical Claims Manager working for QBE, Ensign Motor Policies, Prudential, BGL Group, Coral Insurance and Endsleigh.
Laura Phillips is the Head of Operations at SX3 Claims. She is a claims professional with over thirty years of experience across a wide range of claims businesses.
Most recently, Laura was Head of Governance at 1st Central Insurance and before that held a number of high-profile positions in companies such as Equity Insurance, Hastings Insurance and Xchanging, where she managed the outsourced Lloyds claims management service.
Laura's focus is on delivering business benefits in claims operational management through innovation.
Job Titles:
- Head of Operations
- Operations Manager
Job Titles:
- Head of Marketing Communications
- Marketing & Communications
Philip is a digital and communications expert, with broad experience in wholesale insurance. Skilled at multilevel stakeholder relationship management, development of strategic communications programmes across multiple channels and events.
Philip worked briefly for ACE Insurance and then for 10 years at QBE Insurance in multiple roles including Head of Corporate Communications
Richard has over 25 years' experience leading claims audit functions within the insurance sector, ranging from large multinationals to start-up companies. Richard has senior risk and compliance expertise as well as extensive experience in project management, reinsurance, captive management, and claims outsourcing.