SERVICE FIRST ENTERPRISES - Key Persons


Jessica Jensen

Job Titles:
  • Ops Specialist
I joined the SFE family in 2021. I take pride in keeping our drivers on the road and moving. I've spent most of my life growing up in Charleston, SC. When I'm not working like to spend my time outdoors, on the lake, in the woods, or at home with my 9 and 12 year old girls.

Joe Workman - CEO

Job Titles:
  • CEO
  • Member of the Dispatch Team

Lillian Ferlita

Job Titles:
  • Ops Specialist
I joined the SFE team in 2020 and I consider myself extremely blessed to work alongside an amazing team. We all work diligently to help our drivers achieve their goals by providing superior service! Preceding my amazing career, is my beautiful family. I have been married for 12 years and have three children. I enjoy spending time with my family, doing yard work, traveling, photography, and above all, serving and worshipping the Lord. I first started with SFE as a client. Our trucking company received such excellent service and we were treated like family that it inspired me to inquire about joining SFE. I joined in 2020. I have 27 years of business and customer service experience. As a owner of a trucking company I know the importance of keeping your truck rolling and the value of having a dedicated dispatcher. I'm from Florida and now live in Alabama the beautiful. When I'm not smiling and dialing I am busy with our hobby farm. We have cattle, chickens, guineas and many four legged pets. I enjoy anything to to with the outdoors from gardening, fishing, hiking, to relaxing and enjoying Gods county.

Lori Pantoliano

Job Titles:
  • Member of the Dispatch Team
  • Ops Specialist
I started in the trucking business in 1982 as a salesman selling truckload services for North American Commercial Transport. During my career I've held various sales and management positions with Carolina Freight Carriers, Conway Southern Express and Direct Transit before starting the multi-tiered logistics firm Transportation Resources, Inc.(TRI) in 1995. In 2009 I made the decision to sharpen our focus on owner-operators and transitioned TRI into today's Service First Enterprises, LLC. I am very proud of the dispatch team we have at SFE and hope you are pleased with our services. When I'm not working I like to play in anything salty. I love deep-sea fishing, boating, and biking. UCF and Auburn football are a passion and may the two not play each other that often. I started my employment with SFE in 1996. I love working with people and enjoy helping our drivers be all that they can be. I am a native Floridan and love the beautiful sunsets and beaches. I have been married for 34 years and have two beautiful young adults that I love and cherish. I became a grandma for the first time in 2019 of a beautiful baby boy who is my world.

Melissa Morris

Job Titles:
  • Ops Specialist
I have been with SFE since 2001 and thoroughly enjoy helping our drivers reach their business goals. I am a native Floridian, born in Lake City, Florida. I love to travel and experience different cultures. On one of my favorite trips, I climbed the Sydney Harbor Bridge, dove the Great Barrier Reef and explored the Blue Mountains. Can't wait for my next adventure! I became a member of the SFE team in 2019. I take pride in keeping our drivers on the move! When I am not dispatching, I enjoy traveling all over the United States visiting my family. I have lived and traveled from coast to coast. Born in Anaheim, CA and settled in Toombs County, GA, I have traded in the city life for the country and spend most of my summers on the river.

Rena Carter

Job Titles:
  • Ops Specialist

Sherry Mather

Job Titles:
  • Ops Specialist