PROCESS ASSOCIATES - Key Persons


Brianne Neuburger

Job Titles:
  • Management
A process improvement and project management professional with over 5 years experience in healthcare process improvement who in addition is a certified Six Sigma Black Belt. Brianne has led standardization initiatives of critical clinical and non-clinical processes across a complex and politically charged healthcare environment. In addition, she has taught management science consulting and process improvement in both the University of Miami School of Business and the University of Miami Health System. Areas of expertise: Six Sigma Management, Lean, Healthcare Operations

Gabriel Decaran-Voigt - CEO

Job Titles:
  • Managing Partner
A professional with over 15 years of operations and process improvement experience he recently served as Director of IT Product Management leading the emerging technologies, business analysis, and PMO teams at Miami Children's Health System. Gabe has consulted on process improvement, productivity and related matters in several industries including information technology, legal, and education. He is a certified Six Sigma Green Belt in addition to having his Lean Applied to Business Processes certification. Areas of expertise: Strategic Planning, Process Improvement, Lean, Leadership, Network Development, Operations Management, Information Technology

Howard S. Gitlow - CEO

Job Titles:
  • Managing Partner
A tenured Professor of Management Science and Six Sigma Master Black Belt at the University of Miami, Dr. Gitow also serves as the Executive Director of the Institute for the Study of Quality. He brings a wealth of experience to the firm with over 40 years of experience in the areas of quality, statistics and management consulting working with many Fortune 500 companies in a variety of industries. An author or coauthor of 16 books and more than 60 academic articles, he has had the honor of being a visiting professor at both the Stern School of Business at New York University and at The Science University of Tokyo. Gitlow is also a Fellow of the American Society for Quality, and a Member of the American Statistical Association. Areas of expertise: Six Sigma management, Dr. Deming's Theory of Management, Japanese Total Quality Control, and Statistical Quality Control

Rick Melnyck

Job Titles:
  • MAS - Managing Partner
A former healthcare executive and Six Sigma Master Black Belt with over 15 years of process improvement, management and operations experience. Rick has also taught process improvement in both the University of Miami Miller School of Medicine and the University of Miami School of Business. He has consulted on quality, productivity and related matters with many organization and is co-author of "A Guide to Six Sigma and Process Improvement for Practitioners and Students: Foundations, DMAIC, Tools, Cases, and Certification" with Dr. Gitlow Areas of expertise: Six Sigma Management, Lean, Healthcare Leadership, Healthcare Operations, Information Technology