IHEART CX
Updated 56 days ago
Everyone is remote, so the selling team needs to be multi-channel and digital savvy in their approach to listening, communicating, documenting, and orchestrating a decision process...
Engagement across all buyer touch points needs to focus on guiding and helping the decision vs. pushing a decision down a process...
B2B buyers are forcing sellers to rewrite the playbook for sales, marketing, and customer success.