BIG WARRANTIES - Key Persons
What Andrew Does: I manage our dedicated claims team who strive to make the claim journey as painless as possible whilst weeding out the odd bad apple
What Durand Does: Leading a skilled team of developers in order to adapt and deliver technology solutions for the business
What Flick Does: I supervise our wonderful sales executives, and train them up to be just as hyped up about appliance insurance as I am!
What James Does: Develops software solutions for the companies customer facing websites and manages a team of IT professionals
What Jessie Does: Leads a talented marketing team to generate quality leads and keep the sales team busy!
Job Titles:
- Head of Business Development
Jimmy Charman
Head of Business Development
What Jimmy Does: Putting our business fingers in lots of opportunity pies.
Likes: Ambition is never contained.
Dislikes: Negativity. The more you feed it, the stronger it grows!
What Jon Does: I encourage, develop and mentor the amazing group of people we have on the sales floor.
Job Titles:
- Senior Compliance Officer
What Lorraine Does: Working alongside Management to ensure we are compliant with relevant regulations as well as listening to calls to help staff improve the customer experience
What Richard Does: To dispel the myth insurance is dull!
What Sophia Does: I run our Customer Service Department here at BIG making sure our Customer Service agents are trained to the highest standard to deliver that exceptional customer service journey to our lovely customers.