MADCAT - Key Persons


Andy Saputra

Job Titles:
  • Technical Support Engineer
Andy been in the IT Industry for more than a decade of working in various roles around Networking and Systems Administrator, Server & Desktops, Networks & Infrastructure, and providing support and services for clients and internal staff. Andy has a Diploma in Network Administrator L7 from Cornell in New Zealand.

David Cooper - Managing Director

Job Titles:
  • Managing Director
Managing Director David Cooper and the Madcat team of technical support engineers and IT specialists have decades of experience working with businesses of all sizes. No IT problem is too small or too big for us - we are dedicated to finding and implementing practical, cost-effective IT solutions, tailor-made for you. With decades of experience in the ever-evolving IT industry, David possesses a wealth of knowledge. His skills span across server and desktop hardware, POS, business systems, music, graphics, data management, cloud and virtual servers, VoIP and VPN, networks, database design, hosting, programming, and sales. David delivers consistently professional results and a long term commitment to his clients.

Geoff Cassidy

Job Titles:
  • Technical Support Engineer
Geoff comes from a health provider IT manager and consultant background, and has a wealth of industry knowledge and experience. He has an in-depth understanding of IT ecosystems and knows how to harness potential to assist business outcomes. Geoff is a great people person and fantastic communicator, and an expert in the implementation and maintenance of hardware devices, networking infrastructure, software and troubleshooting IT issues.

Jon Laybourne

Job Titles:
  • Technical Support Engineer
Jon lives and breathes IT. He enjoys working with new technology and he's passionate about providing robust solutions to new and emerging IT problems. Jon has a background in IT management from the leisure and recreational facilities industry. He is a dedicated team player and has outstanding customer service skills.

Liane Faulkner

Job Titles:
  • Accounts Manager
Liane has worked for Madcat IT since July 2013 in a part time role. Her primary tasks are accounts receivable and payable. Liane enjoys keeping the accounts running smooth and is a great multitasker. Liane loves spending time with her family on their lifestyle block.

Lorelle Taylor

Job Titles:
  • Administrator
With many years of experience as an office administrator, Lorelle brings to the team a well-organized practical approach, keeping us all moving forward. Lorelle works part-time and assists with all aspects of the MadCat IT business.

Melanie Williams

Job Titles:
  • Operations Manager
Melanie has many years of experience as an administration manager and sales analyst. Adept at seeing the "big picture", Melanie manages our workflow and ensures our clients get the best service. In the IT industry, no two days are the same - products and services change fast and Melanie keeps on top of all the latest developments.