LITMUS

We believe that data allows consumers' needs to be respected. We work with organisations who share this vision and make each and every customer contact the right one for that specific customer. Respecting customer's time and attention means that each interaction is valued, thereby increasing transparency and building customer partnerships that drive real customer loyalty for your organisation... Litmus has worked with many organisations to hone customer loyalty across a wide range of initiatives. This is using data to empower customer onboarding programmes (including touchy credit risk processes), taking sensitive approaches to pricing changes in highly competitive markets, creating and communicating offers that are genuinely relevant to the customer, implementing retention programs that are driven from individual customer behaviours... We work across a number of different sectors using data-driven insights to help our customers tweak or change the way they do things. Systems can be..

Also known as: Litmus Datatech

Primary location: Lake Tekapo New Zealand