CAITLIN POTTS

I'm a seasoned product designer specializing in 0 to 1 products and systems thinking. With 13 years in the field, I'm on a quest to create a better world for the individuals and communities behind products and systems. Currently @ Amazon... Amazon Glow is a kid-focused video calling device with a projected play space that lets kids read, create, and play with family and friends, erasing the distance between them... I lead design, strategy, and research for the core UX work stream, including overseeing work for 2 designers. I designed features such as video calling, device and app setup, and content browsing and discovery across hardware, software and native iOS and Android apps. Through collaboration with Product, Design, Engineering, Marketing, and Legal stakeholders-as well as external partners like Disney-Glow achieved a 4.5 star customer rating at launch.