QSO - Key Persons


Anica Alvarez Nishio

Job Titles:
  • Editor
  • Strategic Research Advisor
Anica is an editor and PPIE advocate. She focuses on health, education, marginalised groups and community engagement (NICE Quality Standards Advisory Committee; various NIHR-funded research groups; Veterans' Advisory Pensions Committee; Independent Monitoring Board HMP Erlestoke). She has been trained in issues of Diversity, Equity and Inclusion by Health Education England (HEE) and Yale University. Through her roles as a Lay Rep with HEE, local councillor and advocate for social-enterprise charities, she has first-hand experience in the practical delivery of health and mental-health care strategies, primarily making these equitably accessible for those in farming, military and mixed communities. Additionally, she has hands-on/lived end-of-life and dementia care experience. She is currently undertaking a postgraduate course in Philosophy and has an interest in the effective usage of data and technology and particularly in the ethical issues surrounding the delivery of care.

Charles Vincent

Job Titles:
  • Clinical Psychologist
Charles Vincent trained as a Clinical Psychologist and worked in the British NHS for several years. Since 1985 he has carried out research on the causes of harm to patients, the consequences for patients and staff and methods of improving the safety of healthcare. He is the author of Patient Safety (2 ned edition 2010) and many papers on medical error, risk and patient safety. He has advised on patient safety in many inquiries and committees including the Berwick Review. In 2014 he took up a new most as Health Foundation professorial fellow in the Department of Psychology, University of Oxford. With Rene Amalberti he has recently published ‘Safer healthcare: strategies for the real world' Springer, Open Access (2016). He has recently been appointed Director of Oxford Healthcare Improvement a centre based in Oxford Health NHS Foundation Trust.

Chris Graham

Job Titles:
  • Chief Executive of the Picker Institute
Chris Graham is Chief Executive of the Picker Institute, an Oxford-based charity with a mission to promote and improve person-centred care. His principal research interests are in measuring, understanding, and improving people's experiences of receiving and providing care, especially through large scale quantitative surveys.

Crispin Jenkinson

Job Titles:
  • Professor of Health Services Research
Crispin Jenkinson is Professor of Health Services Research in the Nuffield Department of Population Health in the University of Oxford, and an Official Fellow of Harris Manchester College. His main research interests include patient reported outcomes and health status measurement, the evaluation of patient experiences of medical care, and methodology. He has extensive experience of developing and validating outcome measures and, in collaboration with others, has conducted randomised controlled trials in which such instruments have been primary end-points. He has written and edited a number of books as well as having published over 220 peer reviewed papers.

David Cromwell

Job Titles:
  • Health Services Researcher
David Cromwell is a Health Services Researcher whose work has focused on evaluating how well health services deliver care to patients. In particular, he has undertaken work that has used linked clinical and administrative datasets to provide greater insight into healthcare practices and outcomes. He has an operational research background and teaches Health Care Evaluation on the MSc in Public Health at the LSHTM.

Dr Alison Allam

Job Titles:
  • Strategic Research Advisor
Research Advisor for the Public Involvement Strategy and Implementation Group (PI-SIG) and the Engagement and Dissemination sub-group. Alison has an active interest in embedding PPI throughout the research process, and particularly involving PPI in the prioritisation of research topics and questions. In addition to her involvement with QSO Alison is involved in several other organisations. She is a commissioner of the Jersey Care Commission (an arm's length body responsible for the regulation and inspection of health and social care services on island). She holds a non-clinical honorary contract with the Royal Marsden Hospital, London where she is PPI lead for the uncommon cancers working group. She is also an advisory member of the Chronic Illness Inclusion Project. Currently, a panel member of NIHR Health Services and Delivery Research and Research for Patient Benefit and the CRUK Population Research Committee

Dr Amy Tallett

Job Titles:
  • Head of Research at Picker
Amy is Head of Research at Picker, where she is responsible for building a diverse portfolio of research projects to facilitate the delivery of high quality health and social care. Research projects utilise quantitative and qualitative techniques to understand and measure people's experiences of health and social care. She has led on the development of patient feedback measures for children and young people, those with specific long-term health conditions such as pancreatic cancer and sickle cell disease, and for specific services such as neonatal units and health visiting.

Dr Daniel Roland

Job Titles:
  • Economist
Daniel is a trained economist with focus on health economics. He joined PSSRU Kent in 2016 and worked on projects in collaboration with the European Observatory on Health System and Policies, RAND Europe, the University of York and the University of São Paulo. He has experience in quantitative work with large datasets and on mixed methods projects. Recently he has taken keen interest on health and education inequalities in the developing world. His current interests are in health and social care economics in the UK and elsewhere, Economics of Education, Human Capital accumulation and dynamics, Social Economics and Econometric methods.

Dr Helen Crocker

Job Titles:
  • Nuffield Department of Population Health, University of Oxford

Dr Helen Hogan

Job Titles:
  • Associate Director
  • Director
  • Associate Professor in Public Health, London School of Hygiene and Tropical Medicine
Helen trained as a general practitioner before undertaking speciality training in public health. She has been a clinical health service researcher at LSHTM since 2006. Her main interest has been the assessment of the scale and scope of avoidable hospital deaths. This research has informed the roll out of the National Mortality Case Record Review Programme across English acute hospital Trusts. Over the last 3 years she has been collaborating with the Intensive Care National Audit and Research Centre on a study to determine the association between hospital services designed to identify and respond to patient deterioration and in-hospital cardiac arrest rates and survival. In 2017 she was awarded a three-year Health Foundation Improvement Science Fellowship.

Dr Michele Peters

Job Titles:
  • Associate Professor
Michele Peters is an Associate Professor in the Health Services Research Unit, Nuffield Department of Population Health, University of Oxford. Her research focuses on the delivery of high quality health and care services from the patient, informal carer perspective and professionals perspectives. Her work involve patient and/or carer survey using patient experience questionnaires and patient-reported outcome measures, and qualitative and mixed methods studies with patients, carers and professionals.

Dr Stacey Rand

Job Titles:
  • Senior Research Fellow at the PSSRU
Stacey is a Senior Research Fellow at the PSSRU in the University of Kent. Her main research interests are user-reported social care outcomes, especially with regard to measurement and methodology, and social care policy related to family carers.

Dr. Karen Jones

Job Titles:
  • Personal Social Services Research Unit

Jennifer Bostock

Job Titles:
  • Chairman of the Public Advisory Group and the Ethics
  • PPI Co - Lead and Strategic Research Advisor
Jennifer is PPI Co-Lead for 3 Policy Research Units (QSO; PIRU & PH) & member of the PPI groups for ASCRU & Cancer Diagnosis/Screening PRU. She sits on the Scientific Advisory Board for the Behavioural Science PRU. Jennifer is the Chair of the Public Advisory Group and the Ethics Lead for RDS London. She is a former Vice Chair of an NHS Research Ethics Committee (REC) & current Vice Chair & training lead for a global REC (Save the Children). Jennifer has sat on 5 NIHR funding panels, the CRUK Early Diagnosis funding panel and is currently on the HS&DR Board; the RfPB Chair's Interview Panel & the UKRI Multimorbidity funding panel. She sits on the Board of the NIHR School of Public Health Research, NETSCC PPI Reference Group & the International Strategic Advisory Board of the Cambridge Uni Pub Health & Global Pub Health research units where she is also PPI Lead and Chair of the WM Public Advisory Group. She is a member of the NIHR Covid College of Experts & is currently serving the Healthcare Infection Society writing guidelines on Covid-19; MRSA and Rituals & Behaviours in Surgery Outside research Jennifer works in Mental Health Law Chairing a Mental Health Act Appeals Panel & in medico-legal investigation as ‘HM' (RCS) Inspector of Surgeons' as part of the Invited Review Mechanism in UK and Eire & for the NHS as a member of the Independent Funding Review Panel. She is a former CQC Inspector/MHA Commissioner, RCGP Quality Assessor and GP performance Assessor & served for 3 years on various NICE committees. Jennifer is a former Wellcome Trust Biomedical Ethics Scholar and currently holds honorary contracts with the Universities Cambridge, Kent & KCL. Jennifer designs and delivers training on PPI and research Ethics & is an independent visiting lecturer to the KCL medical school where she teaches psychiatric ethics. Jennifer's interest in health and social care comes from her living with a complex long term condition and caring for parents with complex health and social care needs. Her PPI work has been published in a number of journals and other arenas some of which you can see at: https://www.researchgate.net/profile/Jennifer_Bostock

Matthew Baker

Job Titles:
  • PPI Co - Lead and Strategic Research Advisor
Matthew is the joint PPI co-lead and responsible for the strategic planning and implementation of PPI across the PRU. He has a background in social work, social work training, social work management and in curriculum development in a variety of educational contexts. His involvement in PPI is borne out of the experience of caring for and losing a close family member to cancer. He is currently a member of the National Cancer Research Institute Consumer Forum and he sits in a lay advisory capacity on two CRUK Expert Review Panels and on the CRUK Clinical Research Committee. He is a member of the steering committees of several trials and population-based studies relating to cancer research and social welfare

Sonia Macleod

Job Titles:
  • Centre for Socio - Legal Studies, University of Oxford