FNC - Key Persons
Job Titles:
- HR Business Partner
- Member of the Executive Committee
Bethany Cooper, HR Business Partner at FNC, Inc., is responsible for a broad range of HR responsibilities for this growing software company. In addition to her human resources responsibilities, Cooper sits on the Innovation Team, helping to support FNC ™s 80/20 program and the annual Forge Hackathon.
Prior to her role at FNC, she spent almost five years running the operations for the Ole Miss MBA program - overseeing corporate relations, career development, and entrepreneurship programming for the School of Business.
Earlier in Cooper ™s career, she held several positions in healthcare and IT recruiting, university administration, and in high-tech sales at a Boston-based software company called Brainshark.
Cooper was selected to be a member of the 2015 Leadership Mississippi Class. Previously, she was honored in 2012 as a Top 50 Businesswoman in Mississippi. In her spare time she writes a food blog called "eatsouthern", sits on the Thacker Mountain Radio Board of Directors, the Oxford-Lafayette County Chamber of Commerce, Oxford Film Festival Board of Directors and the Base Camp Coding Academy Board of Directors.
Job Titles:
- Member of the Executive Committee
- Product Manager
- Product Manager, CMS ®
Christian Leask re-joins FNC as a product manager. As such, he will directly assist the product management and development teams with their larger initiatives, including current and future Collateral Management System ® (CMS ®) technology.
Christian spent the last several years seeing the world in different capacities: working with Microsoft Consulting in Atlanta, GA; on staff at a small, but aggressive payments provider software firm based in Washington, DC; and in Madrid, Spain, where he helped develop the technological backbone of an intensive language school.
Previously, Christian was one of FNC ™s original employees as the company began to expand from its incubator status in 1999. Then, he helped develop the first version of AppraisalPort ® and managed its first several versions. Christian also was instrumental in developing OptisValue, one of FNC ™s first Web-based CMS platforms.
Job Titles:
- Strategic Alliances Sales
Job Titles:
- Member of the Executive Committee
- Product Manager, CMS ®
As product manager of FNC ™s Collateral Management System ®, Diana Richardson provides expert guidance and direction for the company ™s flagship platform. Diana is a 12-year veteran of FNC, joining the company ™s Quality Assurance department in 2000. Since then, she has worked in various roles, including Business Analyst, Analyst Team Lead, CollateralDNA " product manager, and Sales Engineer. Diana ™s broad expertise of FNC ™s systems, and her skill at gauging both industry needs and client requests, have made her a key contributor to numerous client installations.
Diana is a graduate of The University of Mississippi with a bachelor ™s degree in Management Information Systems and Management with a minor in Computer Science.
Job Titles:
- Member of the Executive Committee
- President of the Executive Committee
Glen Evans recently joined FNC after serving as senior vice president for FTN Financial. He brings to the company more than 25 years experience in banking and finance. A Grenada, Miss., native, Evans graduated from The University of Mississippi with a bachelor ™s degree in business administration and an emphasis in banking and finance. After college, he joined the Nashville bureau of the OCC, working as a bank regulator during the tumultuous oil patch crash of the mid-1980s "a crisis that mandated stints in Texas and Oklahoma.
In 1985, Evans was hired by First American National Bank subsidiary, Memphis Bank & Trust, in its Capital Markets division, where he worked for five years in fixed income sales and correspondent banking. He subsequently joined FTN, a subsidiary of First Tennessee Bank, in its Correspondent Services division. In this executive position, he gained 19 years of experience and industry knowledge, working directly with a broad spectrum of financial institutions in the commercial banking, mortgage banking, and investment banking markets.
Evans ™ primary goal at FNC is to develop a tactical, operating plan to help the growing company reach its revenue goals. Beyond operational responsibilities, Evans manages the varied functional areas of the company.
Job Titles:
- Executive Vice President of Operations
- Member of the Executive Committee
- Operations
As executive vice president of operations at FNC, Greg Dennis is responsible for all client-facing functions, including delivery and support.
Prior to joining FNC, Greg was vice president of appraisal management services at Core Logic, where he was responsible for growing the company ™s appraisal business and planning new-product and channel-development strategies. Before joining Core Logic, he held senior-level positions at national appraisal management companies, including TransUnion Settlement Solutions/MDA Lending Solutions and LandSafe Appraisal Services.
Previously, Greg spent 20 years at EDS leading numerous teams, including systems development, systems implementation, technical training, vendor management, on-site customer support, business process reengineering, business planning, and project management.
Greg is actively involved in the appraisal industry through a number of associations and organizations. He has served on the board of directors for the Title and Appraisal Vendor Management Association (TAVMA), Real Estate Services Providers Organization (RESPRO) and the Appraisal Foundation Industry Advisory Council.
Greg earned a bachelor ™s degree in mathematics from the University of Cincinnati.
Job Titles:
- Customer Support Manager
- Member of the Executive Committee
- Manager of Customer Support
As manager of Customer Support, Gwendolyn Knight provides one-on-one customer service talents when assisting FNC clients with technical support using the Ports, CMS, Data, and CHQ products. She solves billing inquires, troubleshoots appraiser-presented software challenges, maintains working relationships with FNC bank contacts, completes online new client AppraisalPort registrations, rectifies credit card chargebacks and/or disputes, and mentors new employees.
Knight graduated from the University of Mississippi with a bachelor ™s degree in Management Information Systems and Management.
Job Titles:
- Member of the Executive Committee
- Director of Software Development
John Marsalis, FNC ™s Corporate Director of Software Development, has been with FNC for over 13 years. In his time at FNC he has served in many roles, including managing development of FNC ™s corporate websites and leading the development and evolution of AppraisalPort. Currently he oversees FNC ™s application development, internal systems, and user experience teams.
Job Titles:
- Member of the Executive Committee
- Director, FNC Consulting
Jon T. Fisher joined FNC in June of 2000 and has been involved in the deployment and support of FNC solutions as a project manager and director of the Client Services Group. Jon was FNC Client Services Group director for eight years and implemented the Home Valuation Code of Conduct ( œHVCC ) principles and requirements into FNC ™s platforms. In July of 2010, Jon joined forces with Lance Thoet to form FNC Consulting. Prior to joining FNC Jon worked with Oracle Consulting and the consulting division of Arthur Andersen (known today as Accenture) providing management information consulting services to corporate clients in the Financial Service, Real Estate and Oil and Gas industries. Jon has also spent over a decade in the real estate industry focusing on distressed real estate asset sales and work outs, brokerage and home building.
Job Titles:
- Member of the Executive Committee
- in 2001 As a Systems Analyst
- Product Manager, Collateral DNA "
Karen Mogridge joined FNC in 2001 as a systems analyst. Since that time, she has consistently exhibited stellar leadership skills and innovative ideas which have enabled her to move into her current role as Collateral DNA product manager. Presiding over FNC ™s robust data and analytic suite, Mogridge is able to combine her broad expertise in systems analysis and engineering, quality assurance, and team management.
Prior to FNC, Mogridge worked for Lockheed Martin Aeronautical and Equifax E-Banking Solutions. She earned her bachelor ™s degree in computer information systems from Valdosta State University.
Job Titles:
- Member of the Executive Committee
- Director of Support Operations
Kimberly Taylor joined FNC in 2001. She now heads Support Operations, a comprehensive, tiered help desk system that is responsible for customer support for all FNC systems. In that role, Taylor provides customer service, supervises the Support Operations staff, assists with product demonstrations for potential and current clients, and implements training programs for Support staff to continuously enhance the Support experience for FNC customers.
Taylor earned both a B.B. A. in Management Information Systems and an M.B.A. from the University of Mississippi.
Job Titles:
- Chief Strategy Officer
- Director, Business Development
- Member of the Executive Committee
As Chief Strategy Officer, Mike Mitchell has been actively involved in the growth of FNC since joining the company in 1998. With a background in building technology businesses, Mitchell works to define and bring to market innovative solutions for FNC ™s clients and the mortgage technology industry at large.
In addition to helping drive corporate strategy within FNC, Mitchell actively serves the mortgage technology industry through his work with the Appraisal Institute, American Land Title Association, and MISMO standard committees.
Prior to joining FNC, Mitchell managed the product marketing and launch of the both Skytel 2-Way Pager and Monorail PC. Mitchell received a B.A. in economics from Duke University and an M.B.A. in finance and entrepreneurial management from the Wharton School of Business at the University of Pennsylvania.
Job Titles:
- Member of the Executive Committee
- Manager, Contracts, & Reporting
- Media & PR
- Sales
- Senior Leader, Sales Operations
Job Titles:
- Member of the Executive Committee
- Director of Business Analysis
- in 2002 As an Analyst
In her business planning role, Sage Nichols is responsible for leading analysis and activities that drive towards maximizing FNC ™s financial and strategic growth. This includes external projects with clients, such as client assessments, as well as internal projects, such as overseeing strategic initiatives.
Sage joined FNC in 2002 as an analyst in the strategic alliances group and spent several years on the account management team prior to her current role.
Sage earned her B.B.A. in accounting from Millsaps College in 2002.
Job Titles:
- Member of the Executive Committee
- Director of Product Management
Shawn Telford joined FNC in 2007 after spending more than a decade in the appraisal and technology industry. Prior to FNC, Telford gained substantial experience in both leadership and business management serving not only as a college level educator and a private consultant, but also as a senior executive for American Reporting Company and as a senior manager for Washington Mutual Bank. Telford now leads the CMS product development team with a proven record of success in managing business operations, technology projects, technology systems, and business growth plans.
Telford earned his bachelor ™s degree in business management from Utah Valley University and his master ™s in computer information systems from the University of Phoenix. He is currently studying to complete his M.B.A. at the University of Mississippi. Telford is currently licensed as a Certified Real Estate Appraiser.
Job Titles:
- Member of the Executive Committee
- Product Manager of AppraisalPort
- Product Manager, AppraisalPort ®
Based in Costa Mesa, Calif., Steve Costello is the product manager of AppraisalPort and is also responsible for many aspects of FNC's data business, including direct contact with lenders and appraisers. While Costello focuses mainly on appraisal data acquisition and product sales, he also manages the FNC comparable sales publications for the California market and assists with the continuing development of FNC's Data Express product based on information gathered from the appraisal community.
Costello joined the California Market Data Cooperative (CMDC), (which was subsequently acquired by FNC), as a Regional Manager in 1986. He earned a bachelor ™s degree in geography from California State University, Fullerton.