SCT_EVENT - Key Persons

Job Titles:

• Captain
• Captain, Head CRM Trainer, Flybe

Helen was educated at The Ladies' College in Guernsey, and obtained her commercial pilot's licence from the Cabair College of Air Training in January 1999. In May of that year she joined Jersey European Airways, the airline that later on became Flybe. Following 7 years as a First Officer on the Dash 8 and BAe146, she gained her command on the Dash-8 Q400 in 2006, and in 2007 she joined the CRM team as an instructor delivering recurrent CRM training to flight deck and cabin crew. Returning from a maternity break in 2013, she then began delivering the more comprehensive Initial Operator's CRM training for both Flight Crew and Cabin Crew, and in 2016 was appointed the Head of the CRM training department. In this role Helen is responsible for the creation and delivery of all the initial and recurrent courseware for the company's 1700 aircrew, many of whom are new recruits to commercial aviation, and sits on the company Training Policy Group to ensure that course materials are up to date and responding to identified training needs. She leads and coaches a team of 12 CRMT's within the airline, and manages the individual training programmes for both the UK and Swedish based pilots and cabin crew. Her work has been acknowledged by the UK CAA as ‘The most comprehensive CRM course ever inspected', and ‘The most engaged class observed for a very long time'. Helen's focus is on how training can be most effective, and she is an advocate of structure and simplicity in her teaching style whilst retaining relevance and objectivity.

Job Titles:

• ITI As the Managing Director of Its Operations
• Managing Director, ITI UK

Christina Lanham serves ITI as the Managing Director of its operations in the United Kingdom. Ms. Lanham is responsible for business operations and the successful service of ITI products and services in the United Kingdom. Ms. Lanham is a veteran of the US Navy where she served eight years where she earned three Navy & Marine Corps Achievement Medals. Ms. Lanham joined ITI in 2011 and most recently served as the Director of Operations for ITI Holdings, Inc. based in Washington State. Ms. Lanham holds a Master's Degree in Business Administration and Bachelor's Degrees in Human Resource Administration and Computer Information Systems.

Job Titles:

• Consultant

Georgina brings almost 30 years experience applying business psychology principles to the design of complex, critical systems and incident investigations across a broad range of industry challenges. She began her career conducting research into the selection, assessment and training of Offshore Installation Managers, following the Piper Alpha incident and subsequent inquiry. She then moved into critical incident training for the emergency services, before joining the Ministry of Defence to design complex systems for the Naval Service, then devised strategic personnel solutions for the British Army. Since 2006, Georgina has worked in private practice for a wide range of government departments and private sector clients, bringing a collaborative approach to the bespoke design and facilitation of selection, assessment and training solutions. Georgina's client sector experience includes: Central Government departments, Finance, Retail, Transport, Energy, Education, Military, Prison Service, Emergency Services, Pharmaceuticals, Legal Services and Technology. She has co-authored a book, contributed book chapters to international publications, including a NATO report, and has presented extensively to international academic, industry, and military audiences.

Job Titles:

• Chief Scientific and Technical Advisor for Flight Deck Human Factors, Federal Aviation Administration

Dr. Kathy Abbott has over 35 years of experience specializing in aviation human factors. She specializes in human performance and human error, systems design and analysis, flight crew training/qualification, and flight crew operations and procedures. In these areas, she serves as the FAA liaison to industry an dother government and international agencies. Dr. Abbott has led the integration of human engineering into FAA/international regulatory material and policies for flight guidance systems, avionics, all weather operations, Required Navigation Performance, crew qualification, data communication, instrument procedure design criteria, electronic flight bags, electronic displays, organizational culture, design-related pilot error, and other areas. She has been involved extensively in accident, incident, and other safety data analysis. Dr. Abbott came to the FAA from the National Aeronautics and Space Administration (NASA). At NASA she was responsible for leading analytical, simulation, and flight studies with the specific objective of improving aviation safety and operational efficiency.

Job Titles:

• Faculty Member, the Center for Aviation Studies, the Ohio State University

Shawn is currently a Faculty Member at The Ohio State University where he teaches aviation safety, human factors, accident investigation and complex aircraft operation for the Department of Aviation. He also serves as the department's research coordinator. Other teaching responsibilities have included teaching cognitive engineering for the Industrial Systems Engineering Department and clinical toxicology for the College of Pharmacy. Shawn also owns is own consulting business/company - Human Factors Investigation and Education. Prior to coming to OSU, he flew as a Captain with Comair Airlines (Delta Connection) for 10 years flying the Canadair CL-65 regional jetliner. He has over 4,500 hours of flight time of which 3,000 is turbojet and has a type rating in the CRJ in addition to both ATP multi and commercial single engine cert. He is also a CFI, CFII and MEI and has given approximately 1000 hours of flight instruction. Shawn was extensively involved with both local and national safety work for the Air Line Pilots Association International (ALPA) and held many national and local positions including Director of Human Factors, local safety committee Vice-Chair, and both Assistant Chief and Chief Accident Investigator for ALPA at Comair. He has also served on or co-chaired several national aviation working groups with the FAA. With ALPA, he has worked numerous accident investigations with the NTSB including the Comair 5191 Lexington, KY accident where he was ALPA's principle human factors investigator. He was featured in the film documentary "Sole Survivor" which was released in the spring of 2013 after being purchased by CNN. He is a frequent commentator for CNN, BBC, Canadian news network, National Geographic and several other international TV and radio news programs. He has served as an aviation technical expert and extra for several large budget Hollywood films. Shawn graduated from the Ohio State University in 1989 with a Bachelor of Science in Pharmacy and before he began his career in aviation he worked as a licensed pharmacist for 10 years at the Central Ohio Poison Control Center in Columbus, specializing in the field of toxicology. He has been Board certified as a Specialist in Poison Information (CSPI) since 1991 and still works actively in the discipline of toxicology. During this time, he was also a paramedic and firefighter with Jackson Township Fire Department in Grove City, Ohio. Since 1990, he has published and presented to regional, national and international audiences in the fields of toxicology, aviation, accident investigation to name a few. He serves on the editorial staff of several professional journals. He has received specific human factors training at the University of Southern California in Los Angeles, the National Transportation Safety Board Training Center in Washington D.C. and with Dr. Sidney Dekker at Lund University in Lund, Sweden. In May of 2006 he earned a Master's Degree with distinction in Aeronautical Science/Human Factors from Embry-Riddle Aeronautical University. His graduate research project, titled "Does postmortem toxicological drug analyses accurately identify a medication's pharmacological influence at the time of accident?" combined his toxicology expertise and interest as an accident investigator.

Job Titles:

• Director, VET, Texas a & M Veterinary Emergency Team ( VET )

Job Titles:

• Creative Director, Body Data Space

Ghislaine Boddington is an award winning curator and director, specialising in the future human, body responsive technologies and immersive experiences. She is Co-founder and Creative Director of body>data>space, an interactive creative design collective who have advocated for the living body to be at the heart of the digital debate since the early 1990s. With a background in performing arts and technologies she has focused on the blending of our virtual and physical bodies, and sees a future in which we connect ourselves into a networked "multi-self," an "Internet of Bodies" enabled by hyper-enhancement of the senses and tele-intuition. She presents worldwide and consults for the creative industries sector on the evolution of body technologies and her work as a curator includes Nesta's FutureFest events (2015-18). A Reader in Digital Immersion at University of Greenwich, she sits on the Editorial Board of AI & Society (Springer), is a Fellow of the Royal Society of Arts, and is spokesperson for the Deutsche Bank Women Entrepreneurs in Social Tech accelerator. Ghislaine co-presents bi-weekly for BBC Click, the BBC World Service Radio flagship technology programme.

Job Titles:

• Co - Founder and CEO of Drillster
• Role of Founder and CEO of Drillster

Marco van Sterkenburg is co-founder and CEO of Drillster that he started in 2012. Prior to working for Drillster, Marco worked in management roles for France Télécom, Orange and RBS. From his passion for new technologies and learning, Marco co-founded Drillster in 2012. In his role of founder and CEO of Drillster, Marco has presented at many international conferences, including the conferences of the European Association for Test Publishers (Prague 2013), Online Educa (Berlin 2012), the NEXT Learning Event (Netherlands 2014), the 2015 International Conference on Patient Education (Amsterdam) and EATS 2017 and 2018. Marco has extensive international work experience and is fluent in English, French and Spanish. He lives in Amsterdam.

Job Titles:

• Director of Engineering Knowledge, Institution of Civil Engineers

Nathan joined the Institution of Civil Engineers (ICE) as Director of Engineering Knowledge in 2014 having had a broad and varied career. After time in the military he led the development of learning for the UK army of a 1 billion construction product manufacturer, driven the transformation of learning and development across as a £3.2 billion training contract for the MoD training and defined the growth strategy for engineering training business of a FTSE 100 organisation. He has a passion for enabling learners to succeed and meeting the skills need of, bringing together the core capabilities of research and market intelligence with learning development, quality assurance and training delivery into a comprehensive learning solution. His role at the ICE brings together his commercial and not-for-profit experience in order to meet the ICE charter and mission.

Job Titles:

• Board Member of Routes
• Head of Skills Intelligence, National Skills Academy for Rail

Since July 2014, Neil has been working with the National Skills Academy for Rail as the Head of Skills Intelligence to support industry and its employers with understanding their future skills requirements. Typically this has included: Leading the Skills Intelligence team to generate workforce forecasts for the rail, wider transport and other infrastructure sectors, using NSAR's own Skills Intelligence Model (SIM); Supporting large scale enhancement projects and franchise bidders with the development of their Strategic Workforce Planning initiatives, looking at long term workforce requirements; Developing NSAR CONNECT, an innovative online system that enables the redeployment of of staff around the industry without losing them to other sectors; NSAR leadership for the market engagement and curriculum development for the National Training Academy for Rail (NTAR) and also the National College for High Speed Rail (NCHSR) with HS2 Ltd. Neil is a Board member of Routes into Rail and is the nominated Industry Champion for Skills Intelligence in the Rail Sector Skills Delivery Plan. He is working with Digital Rail, Crossrail 2, HS2, Network Rail, Train Operators, Rail Delivery Group, main Contractors, Heathrow Expansion and Transport for London. He is a Collaboration Board Director for the National Training Academy for Rail and works closely with the industry leading, training solutions organisation, Pauley. He is also support the DfT on industry productivity initiatives, using data and analytics to generate positive metrics to support future investment levels. He is also a driving force in moving training and the delivery of training to a modern technological and contemporary footing, and is looking at how the rail industry can deliver its training in a more immersive way.

Job Titles:

• Vice President of Training and Business Development, Aviation Performance Solutions, LLC

Mr. Brooks currently provides Upset Prevention and Recovery Training for a broad range of military and civilian pilots. Randall has provided all-attitude/all-envelope flight instruction for over 25 years in over 40 types of jet, propeller, and glider aircraft. Mr. Brooks holds an Airline Transport Pilot Rating with over 13,000 hours of flight experience and type ratings in multiple jet and turboprop aircraft. Randall's many past flight operations roles have included director of operations, director of training, production flight test, simulation flight test, marketing demonstration and display pilot, corporate pilot, and ten years as a member of formation aerobatic demonstration teams. Mr. Brooks holds a B.S. degree in Aerospace Engineering from the University of Colorado.

Job Titles:

• Director, Pilotwise International Ltd

Rob was a senior officer in the RAF serving from 1992 to 2014. He flew a multitude of types, but his main operational experience came on Puma and Merlin helicopters. He has time in Iraq, Afghanistan, Bosnia and Northern Ireland. Rob was lead tactics instructor and head of tactics and training for all Joint Helicopter Command battlefield helicopters during Iraq and Afghan conflicts, was Chief Scenario in the Exercise Division of NATO's Joint Warfare Centre and was head of safety, training, assurance and regulation for the RAF's fast jet and ISTAR fleets. Since the RAF, Rob has been a director in Pilotwise International Ltd. that provides training design and support to air forces and organisations around the world. Rob is a Fellow of the Royal Aeronautical Society and has an MSc in Human Factors and Safety Management from Cranfield University, conducting his thesis work in organisational safety culture. In his spare time he is a father to two children, a school governor and enjoys hill-walking, travel and playing football and watching the (ex-) mighty Nottingham Forest.

Job Titles:

• Founder and CEO of Tecknotrove Systems

Shantanu Gupta is the founder and CEO of Tecknotrove Systems. He founded the company in 2002 with a vision to develop experienced based solutions for critical training applications. Shantanu is responsible for setting the overall direction and product strategy for the company. A Management graduate from Mumbai, Shantanu went to specialize in managing his family business. Over the past 12 years, he and his team have expanded operations to provide world class simulation solutions to Mines, Airports, Defense & Military, Ports and Automobile industry across the world. In addition to guiding the team to take on the challenges and explore new opportunities, Shantanu Gupta contributes significantly towards the tactical aspects of the growth and expansion of the company's business and operations.