LIBRASUN

As a delivery service pharmacy, acquiring new customers is a challenge that we manage to transfer to success. Running a cold calling campaign we are achieving an 8% success rate in creating new customers. For this client, we create 20 new customers every working day... Our main activity is to handle inbound calls. We are responsible for accepting potential and existing customer calls. Creating and presenting offers to potential customer is our goal and we have a 65% success rate (first call resolution). We also handle customer's emails and we are achieving to respond to email within 60 minutes after receiving them... Scalable answering service which turns customer problems into love for the brand