ROYAL CARE STANDARD

At Royal Resorts, the health and safety of our guests and employees is our top priority. We have always operated to the highest cleaning and sanitation standards, but to meet the COVID- 19 challenge, we have raised them even more with a new level of care and hygiene called the Royal Care Standard. As part of the Royal Care Standard and our continued commitment to your safety, additional hygiene and sanitation protocols have been implemented in guest rooms, public areas, offices and back of house where staff work behind the scenes, in accordance with guidelines issued by the Mexican Department of Health and the World Health Organization... We want our guests to have fun safely when participating in daily sports and activities. We have increased the cleaning and disinfection of furniture and equipment in the Activity Centers and at the Kids Club. Both areas also undergo deep cleaning on Saturdays using ozone technology.