TEAMSLATTS

Australia Post's ‘MyPost' team was set up in 2015 as a cross-functional (product/experience/engineering) Agile team of up to 120 people focused on the digital consumer experience. This included personalising experiences across web, mobile, retail and contact centre channels. The team quickly established a high level of predictability, consistently completing over 90% of their quarterly target objectives.

Also known as: Agile Encore, TEAMSLATTS PTY LTD