CENTRE PANEL

Contact Centre Panel helps organisations to deliver outstanding customer experiences and develop successful long-term client-partner relationships. We assist our clients by skillfully identifying the right outsource partners, to meet their specific business requirements. We use extensive outsource customer contact experience, industry expertise and our comprehensive networks of 190+ market-leading contact centres and 110+ best-of-breed technology providers to help companies achieve success... After selection, we support the onboarding process, using our high levels of expertise to ensure smooth setup and delivery. We use a detailed structured approach, Contact Centre Panel 4Cs, to help guide both clients and partners through this process, this includes a review of commercials, communications, controls and setting up continuous improvement measures... Since forming, Contact Centre Panel has grown from strength to strength. Building a skilled team of outsourced customer contact experts..

Primary location: Sheffield United Kingdom