YELLOWSTONE - Key Persons
Job Titles:
- AVP - Myanmar Business Operations
Ashwani has over 20+ Years of experience in Customer Service management, Process Quality improvement, C-Sat Score enhancement, IVR rolls Out, New Contact Center launches, Cost reduction and Revenue Enhancement, Vendor management, Collection, and Process Development in Telecom and BPO Industry. He is Six Sigma Green belt certified.
Before joining YellowStone, He worked for India's Major telecom service provider (Vodafoneidea Ltd.) with over 388 million Subscribers. He has vast experience in ensuring day-to-day SL delivery, consistency & improvement in transaction quality & reduction in Complaints/Calls per subscriber, Improvement in IVR/self-service Resolution.
As a good team leader, he invests a lot of time in employees training and development, mentoring, and performance management.
Job Titles:
- Director - Strategy & Planning
Job Titles:
- Senior Manager - Business Development
Job Titles:
- Assistant Manager - F & a
Job Titles:
- Head - Information Technology
Job Titles:
- Head - HR, Admin & Procurement
Yuvi has over 25 + years of experience and an excellent track record of working with multinational organizations. He has extensive experience and expertise in Setup Strategy, Operations, Client Engagement, and P&L.
He heads our business operations based out of the Southeast Asia Region & India and plays a leadership role in developing our presence across Australia & Canada.
His leadership resulted in the organization's recognition Fastest Growing Company in Myanmar Market. He has worked across a variety of leadership roles CEO at MIBS Myanmar & Head of Country Operations at ISON BPO Myanmar, working with major telecom clients Telenor, Airtel & Ooredoo having a Global footprint.