PINE AIRE TRUCK SERVICE - Key Persons
Job Titles:
- Professional Service Adviser
- Service Adviser
Chris is the consummate professional service adviser. He has worked as a shop technician, manager and owner throughout his career.
He combines his expertise with a caring demeanor in order to provide customers the best possible service experience. Chris goes above and beyond to make sure customers understand what services are urgent and what can wait until time or finances allow.
Outside of Pine Aire, Chris enjoys fishing and spending time with his family. He especially loves making memories with his grandkids.
Chris says… "It has been life changing to work for Dave Bloom at Pine Aire Truck. It is truly like working with a big family, and it's a happy family! I never enjoyed going to work like I do now. Working in this type of atmosphere is not only beneficial to me, but also helps me to take care of the customers better. I want them to feel as happy dealing with Pine Aire as I am working there. My whole family has said to me that they have not seen me smiling like this after work in a long time!"
Like many destined truck technicians, Dave spent most of his childhood intrigued with taking things apart and attempting to put them back together. This led to tinkering with his parent's cars and then his own. By the age of twenty-five, he was trusted to manage a large truck repair shop. Then in 1986, Dave opened Pine Aire Truck Service in a rundown building down a dirt road.
Although his beginnings were humble, Dave dedicated himself to ongoing education and an unrelenting work ethic. These characteristics, coupled with employing some of the brightest and talented staff in the industry, have enabled Pine Aire to grow into a nationally recognized state of the art truck shop.
Dave says… "We constantly strive to provide our customers with more than what is expected from a good truck repair shop, and our employees with a place that they can proudly call their own."
Dave also recognizes he would not be where he is today without the love and support of his wife, Cindy, and two daughters, Janae and Haley. When he is not thinking of ways to better serve his customers, you can find him coaching high school lacrosse and enjoying his boat.
From early on in life, it was clear that David was destined for a career in the automotive repair industry. At thirteen years old, he would change the oil in family cars with the help of his father. His would also gain knowledge in the field by accompanying his mechanic cousin on auto repair jobs.
What started out as an overall interest in automotive repair has turned into a career with a specific focus in diesel repair. David has come a long way since changing the oil with his father, and has proven to be a hardworking and valuable member of the Pine Aire team.
When not at work, David enjoys training his two dogs, Duke and Diesel. His other hobbies include fishing and spending time at the beach.
David says… "I like the constant learning and challenges that each vehicle can bring. At the age of 20, I got my first Diesel tech job where I was an apprentice and learned the basics of Diesel repair. I worked at another shop where I learned motor repair, suspension and transmissions. After that I started at Pine Aire where I continue to learn and grow. What sets this facility apart from others is the level of professionalism and camaraderie amongst the staff."
Gustavo started his career working on coach busses and limousines gaining experience with heavy duty repairs and maintenance.
Since joining the Pine Aire family, Gustavo has immersed himself in every bit of training available and has progressed into a very talented technician in a short period of time. He's happily married to his wife Andrea and has two beautiful children, Thiago and Alana. Gustavo says, "they are my world and the reason to keep going every day."
On his free time Gustavo enjoys playing soccer, spending time with his family, watching movies, taking road trips, or just being home playing with the kids.
Gustavo says... "I really like that we work as a team and try to help each other. Between work and the training provided I learn every day. I like that I am expanding my knowledge at Pine Aire, something that I never would have gotten at my previous job.
Early on, Henry showed interest in the automotive field when he started working with his cousin on project cars. He also attended car shows and saw how different people expressed their uniqueness through their cars.
Henry took that same passion and translated it into a career at Pine Aire where he works on commercial trucks. With the help of his co-workers, Henry has continued to develop and master his craft. He is a crucial part of the Pine Aire team, which he describes as "feeling more like family than co-workers."
On his free time, Henry enjoys staying active by working out and playing soccer. With all the hard work he puts in, Henry has a pretty stunning appetite that is confirmed from his status as the reigning Pine Aire Chicken Wing Eating Contest winner - an event that benefited local underprivileged children.
Jason is recognized as one of the elite technicians in the truck repair and maintenance industry. He has achieved ASE certification as a "Master Truck Technician" and an "Advanced Level Specialist" in electronic diesel engine. This certification requires an extreme amount of knowledge and hands on shop work, as well as a very demanding evaluation process.
When not working on trucks, Jason enjoys photography, woodworking, mountain biking, creative writing and watching movies with his wife Evelyn. He also appreciates the challenges of working out complex diagnostic problems on weekends with his dad, Emilio, who also works in the truck repair industry as a well-respected truck repair technician.
Jason says… "It takes a huge commitment to stay on the forefront in the ever changing world of truck repair and maintenance. We have assembled a group of great technicians that are extremely dedicated to making Pine Aire an outstanding place to bring your truck. We are continually making investments in education, equipment, software and access to information in order to provide the best service experience to our customers. My staff pushes each other to be the best and we are not satisfied with anything less."
Job Titles:
- Service Manager ASE Certified Service Consultant
John contributes an incredible wealth of knowledge to Pine Aire Truck. He prides himself on helping our customers make informed and educated decisions on what repairs and maintenance should be performed on their trucks.
He is a great communicator and continually follows up with customers to make sure their trucks are running well and that we have done everything possible for them to have a seamless experience.
Outside of Pine Aire, John has expanded his expertise to fly high and far while capturing amazing pictures and videos with his drone. He is engaged to Nicole, who has just been certified as a Registered Nurse (RN).
John says… "We are very fortunate at Pine Aire to have a staff that considers each other to be family. All of our staff members pride themselves on continuous training and education to keep up with this ever changing industry. We are all highly dedicated and motivated, which is what it takes to acquire the knowledge and experience to run our business efficiently and provide top notch service to all of our very important customers".
In her many years since joining the company, Marlene has trained and educated herself to be the financial backbone of the company. Her responsibilities have grown to include every financial aspect including receivables (yes that is her calling you when you are late paying!), payables, banking, payroll, human resources and dealing directly with our accountant. She takes her job very seriously and consistently increases efficiency in the handling of our finances.
Marlene has two wonderful boys with Wilton - her partner of over 17 years. She also has a passion for home décor and exploring ideas from Pinterest that she uses to decorate her home. In addition, Marlene is a certified cosmetologist and enjoys poker nights, competitive dancing as well as cooking.
Marlene says…"For over 9 years I have been expanding my responsibilities at Pine Aire. Having previously worked at a publishing company, I came to Pine Aire with organizational skills and a passion for honesty and efficiency. These are the same ideals that Dave has for both our employees and our customers. My responsibilities are ever increasing as our company expands, and I love it! I have happily found my niche here at Pine Aire Truck Service."
Like many mechanics, Pablo started learning about the automotive field early in life. At only 9 years old, he would hand his dad tools as he worked on cars. The next monumental event happened when he helped his uncle and cousin build a race car from scratch. These early experiences inspired Pablo to be a technician knowing that if a vehicle breaks down, that he can fix it.
Pablo is a family man that has a young daughter with his longtime girlfriend. He credits them for inspiring him to be a better person. That is also why Pablo is drawn to the family like atmosphere at Pine Aire. Outside of work, Pablo enjoys traveling with his family and watching movies.
Job Titles:
- Parts Manager
- President of the Long Island Builders Institute
Pete is the man responsible for keeping the truck technicians humming by making sure the parts are correct and on their shelves, ready for installation.
He continuously works at developing systems and resources to find our customers the best pricing while also getting the parts in fast enough to get the trucks back on the road quickly.
He is extremely well respected with his suppliers due to his good nature and honesty. This goes a long way when he occasionally asks them to rush jobs in order to meet customer's needs.
Pete is an avid camper and also an active member of LIBBA, Long Island Beach Buggy Association, whose mission is conservation, ecology and beach access. He also loves spending time with his family and gardening.
Pete Says… "I love working at Pine Aire because I work with a great group of fellow employees. Having a certificate in Diesel Mechanics from Wilson Tech, an Associates in Applied Sciences Degree in Automotive Engineering Technology from SUNY Farmingdale and being a member of the Society of Automotive Engineers for over 35 years, I have put that knowledge to good use in the everyday challenges of acquiring parts to keep the workflow moving in our shop. I believe that we are one of, if not the best shop on Long Island for truck repairs."
Steve Ek of Ek Automotive located in Chicago, Illinois visits Dave in New York. They talk about thinking outside of the box, the real impact of servicing customers, about what to do when you are doing something uncomfortable, and how there is no such thing as a failure until you quit. Transcript […]