ESTARTA - Key Persons
Job Titles:
- Professional Services and Solutions
- Senior Director of Professional Services
Mr. Dalqamouni is the Senior Director of Professional Services and Solutions. He joined Estarta in 2008 as a Software Engineer and has taken numerous roles within the company before becoming the Director of PSS. Mr. Dalqamouni has participated in delivering e-payment integration and e-services projects both in Jordan and in the Gulf area. He holds a bachelor's degree in computer science with a minor in Banking and Finance.
Job Titles:
- Public Relations and Communications
Mrs. ElAli is the Senior Public Relations and Communications Manager, with more than 14 years of experience in Communications, Public Relations, Brand and Image Management, Customer Support, Sales, and Marketing across various industries. She joined Estarta in 2019 and holds a bachelor's degree in Modern Languages.
Ms. Twal was appointed as Strategy Manager for Estarta in 2023, bringing a background that spans over seven years in the financial sector. Prior to this, she served as a Senior Associate for Capital Management at Capital Bank, specializing in Financial Risk Management. Ms. Twal also boasts a robust investment banking background, having held the position of Senior Financial Analyst at Capital Investments. In this role, she played a key role in numerous bond issuances, company valuations, and capital raises across Jordan and the MENA region. She also established a research department for Capital Investments, introducing it as a fourth line of business for the firm.
Job Titles:
- Senior Director of Operations
Mr. Majali is the Senior Director of Operations at Estarta. He has extensive experience in the Telecommunications and Internet sectors, with a strong focus on Customer Service, User Experience, and Business Development. He joined Estarta in 2014 and served previously as a Senior Customer Service Manager at Yahoo. Mr. Majali holds a bachelor's degree in finance and banking.
Job Titles:
- Human Resources and Admin
- Senior Director of Human Resources
Mr. Shkakhwa is the Senior Director of Human Resources and Administration, with more than 18 years of experience in Customer Care, Sales, Development, and Training. He joined Estarta in 2016 as a Senior Operations Manager at the Cisco TAC Business Unit and progressed within the field of Talent Acquisition and Management as a Human Resources Director. Mr. Shkakhwa holds a bachelor's degree in accounting.
Job Titles:
- Decision Support
- Senior Decision Support Director
Mr. Hamarneh is the Senior Decision Support Director, leading the Reporting, Analysis, and Quality departments. Mr. Hamarneh joined the company in 2008 and has more than 15 years of experience in the Customer Experience, Operations, and Data Analysis Domains. He has been actively involved in different projects and committees providing guidance on multiple levels. Mr. Hamarneh holds a bachelor's degree in computer engineering
Job Titles:
- Chief Financial Officer
- Finance
Suha is the Chief Financial Officer at Estarta and has over sixteen years of successful experience in a range of financial roles in various companies, including Ernst & Young, PepsiCo, Coca-Cola, and Amman Academy School. Suha led finance teams in various countries, including Jordan, Turkey, India, Egypt, and the Gulf. Her expertise in developing business financial models and analyzing financial information enabled her to make valuable contributions to many different stakeholders. She joined the Estarta family in 2023, holds a bachelor's degree in accounting from Hashemite University, and has been a Certified Public Accountant since May 2009.
Job Titles:
- Senior Director of Professional Services
Mr. Hayek is the Senior Director of Professional Services at Estarta. He joined Estarta in 2016 and has more than 16 years of professional experience in Customer Experience, Project Management in Telecommunications, and Operations. He holds a master's degree in business administration