CUSTOMER SUCCESS ADVISORS

The Customer Success Advisors are a group of established independent consultants with particular expertise in the profession of Customer Success Management... Members of The Customer Success Advisors bring a focus on customer retention and increasing per-customer profitability to their work that is built upon a solid foundation of industry-wide experience, research and hands-on expertise. They've helped many companies like yours to accelerate and optimize customer success teams, streamline group process and to select and implement appropriate elements of the Customer Success Technology Suite... CSM Practice is a customer success consulting firm offering services to increase your net retention, improve your customer satisfaction, and grow your advocacy base. We do so by providing research, advisory and technology services for SaaS and services companies who wish to achieve effective and scalable results. We offer a unique customer-centric methodology encompassing the entire customer..