MIKE PIERSON

Over 15 years of Leadership Experience in building teams that deliver scalable Enterprise systems architecture, an enhanced customer experience, and profitable business performance; including strategic operational capacity planning, change implementation, quality assurance, cloud platform development, and a secure infrastructure for efficient global computing. Experienced as an IT Operations Leader excelling in effective program management, implementation strategy, value-added content, and best practice execution. Proven success evaluating the business processes, operational restraints, corporate initiatives, and regulatory controls that lead to successful service delivery and network engineering that support the growth of business and maintain customer satisfaction. Has managed teams in diverse vertical markets including medical, manufacturing, retail, and telecommunications. Consistently delivers measurable results to support business growth, client retention, and operational..